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Regional 911 Intake Solutions is seeking Police Dispatchers to support Rock Tavern-area law enforcement agencies. Responsibilities include handling emergency and nonemergency calls, documenting locations and details, and coordinating with officers and other services.
Applicants should have a high school diploma or GED, strong typing and communication skills, and the ability to work in a fast-paced, shift-based environment. Background checks and security clearances may apply.
Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties.
Dispatchers help officers understand what is happening before they arrive. Accurate locations, descriptions, safety information, and timely updates are essential parts of the work.
Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.
Experience and Education Requirements
A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.
Work Environment and Physical Requirements
Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.
Benefits
Depending on eligibility, benefits may include medical, dental, and vision coverage; retirement plans; paid leave; employee-assistance resources; and continuing education. Premium pay and other provisions vary by agency and employment agreement.