Police Dispatcher

Regional 911 Intake Solutions

Perry (MI)

On-site

USD 42,000 - 64,000

Full time

5 days ago
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Benefits offered by this job

Medical, dental, and vision coverage
Retirement plans
Paid leave
Employee-assistance resources
Continuing education

Job summary

Regional 911 Intake Solutions seeks a Police Dispatcher for Perry, MI. You will handle emergency and nonemergency calls, document locations and hazards, and coordinate with officers and neighboring agencies to ensure timely responses.

Responsibilities include monitoring radios, relaying updates, and maintaining incident records. A high school diploma or GED is required; on-the-job training and CJIS access may be provided by the agency.

Qualifications

  • High school diploma or GED required; some agencies offer training on the job.
  • Prior police dispatch experience or certifications may be preferred by some agencies.
  • Ability to type accurately and understand spoken information; learn jurisdictional geography.

Responsibilities

  • Receive emergency and nonemergency requests for police assistance.
  • Document incident locations, descriptions, vehicle details, and hazards.
  • Assign calls to officers based on priority and procedures.
  • Monitor officer status, radio traffic, and requests for assistance.
  • Relay updates about changing incidents and safety concerns.
  • Conduct authorized records inquiries after training completion.
  • Coordinate with neighboring agencies and other emergency services.
  • Maintain clear incident records and safeguard restricted information.

Skills

Typing speed
Radio communication
Multitasking
Spoken/listening clarity

Education

High school diploma or GED
Dispatch certifications (optional)

Tools

Criminal Justice information systems (CJIS)

Job description

Police Dispatcher Opportunities in Perry

Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive. Accurate locations, descriptions, safety information, and timely updates are essential parts of the work.

Position Details
  • Duty Location: {airport_name}, Perry, MI
  • Employer: The hiring law enforcement or communications agency identified in the official vacancy
  • Pay: {salary_min}–{salary_max} per year
  • Schedule: {work_schedule}
  • Appointment Type: {appointment_type}
  • Who May Apply: {who_may_apply}
  • Application Deadline: {closing_date}

Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.

What You May Do
  • Receive emergency and nonemergency requests for police assistance
  • Document incident locations, suspect descriptions, vehicle details, and reported hazards
  • Assign calls to available officers according to priority and agency procedures
  • Monitor officer status, radio traffic, and requests for assistance
  • Relay updates about changing incidents and potential safety concerns
  • Conduct authorized records inquiries after completing required training
  • Coordinate with neighboring agencies and other emergency services
  • Maintain clear incident records and safeguard restricted information
Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

General Conditions of Employment
  • Meet agency-specific age and employment eligibility requirements
  • Successfully complete the required background investigation
  • Pass applicable typing, listening, multitasking, or dispatch aptitude assessments
  • Complete additional screening when required by the employer
  • Maintain required dispatch and records-access qualifications
  • Comply with confidentiality, security, and professional-conduct standards
Work Environment and Physical Requirements

Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.

Benefits

Depending on eligibility, benefits may include medical, dental, and vision coverage; retirement plans; paid leave; employee-assistance resources; and continuing education.

  • medical, dental, and vision coverage
  • retirement plans
  • paid leave
  • employee-assistance resources
  • continuing education

Premium pay and other provisions vary by agency and employment agreement.

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