Police Dispatcher

Regional 911 Intake Solutions; Grand Ledge (MI); On-site; USD 42,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Grand Ledge, MI. Dispatchers receive emergency and nonemergency requests, document locations, and assign calls to officers while maintaining radio communication and incident records.

The role emphasizes accurate typing, clear radio communication, and learning jurisdictional geography. Candidates should be prepared for standard dispatcher training and background screening if required by the agency.

Qualifications

• High School Diploma or equivalent required.
• Must type accurately and communicate clearly by radio.
• Ability to understand spoken information and follow police dispatch procedures.
• Access to sensitive information may require background screening.

Responsibilities

• Receive emergency and nonemergency police calls and document details.
• Assign calls to officers according to priority and procedures.
• Monitor unit status, radio traffic, and incident updates.
• Coordinate with agencies and other emergency services as needed.
• Maintain accurate incident records and protect confidential information.

Skills

Typing accuracy

Multitasking

Radio communication

Geography knowledge

Education

High School Diploma or Equivalent

Job description

Police Dispatcher Opportunities in Grand Ledge

Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive. Accurate locations, descriptions, safety information, and timely updates are essential parts of the work.

Position Details

• Duty Location: {airport_name}, Grand Ledge, MI
• Employer: The hiring law enforcement or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.

What You May Do

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Successfully complete the required background investigation
• Pass applicable typing, listening, multitasking, or dispatch aptitude assessments
• Complete additional screening when required by the employer
• Maintain required dispatch and records-access qualifications
• Comply with confidentiality, security, and professional-conduct standards

Work Environment and Physical Requirements

Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.

Benefits

Depending on eligibility, benefits may include medical, dental, and vision coverage; retirement plans; paid leave; employee-assistance resources; and continuing education. Premium pay and other provisions vary by agency and employment agreement.