Police Dispatcher

Regional 911 Intake Solutions; Delavan (MN); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Retirement plans

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions is seeking a Police Dispatcher to join a dedicated emergency communications team. The role involves receiving and routing police calls, documenting locations and details, and coordinating with officers and neighboring agencies to maintain public safety.

Candidates should have a high school diploma, strong typing and radio communication skills, and the ability to multitask under pressure.

Qualifications

• High school diploma or recognized equivalent.
• Good typing speed and accuracy required.
• Strong listening and radio communication skills.
• Ability to learn jurisdictional geography and operate under pressure.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Clear communication

Education

High school diploma

Job description

Position Details

• Duty Location: {airport_name}, Delavan, MN
• Employer: The hiring law enforcement or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.

What You May Do

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Successfully complete the required background investigation
• Pass applicable typing, listening, multitasking, or dispatch aptitude assessments
• Complete additional screening when required by the employerMaintain required dispatch and records-access qualifications
• Comply with confidentiality, security, and professional-conduct standards

Work Environment and Physical Requirements

Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.

Benefits

Depending on eligibility, benefits may include medical, dental, and vision coverage; retirement plans; paid leave; employee-assistance resources; and continuing education. Premium pay and other provisions vary by agency and employment agreement.

Prepare for the Police Dispatcher Hiring Process

Our independent preparation program helps applicants become familiar with common hiring stages and strengthen relevant assessment and interview skills. It does not provide agency certification or guarantee selection.

• Police dispatch hiring-process guidance
• Listening, data-entry, and multitasking practice
• Resume and application support
• Scenario-based interview preparation
• Job-search tools and candidate support