PointClickCare Specialist

Ditmas Park Nursing & Rehab; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Ditmas Park Nursing & Rehab is seeking a PointClickCare Specialist to optimize clinical documentation and support across long-term care, skilled nursing, and post-acute settings.

The role emphasizes configuring PointClickCare modules, supporting multidisciplinary teams, and training staff to improve data quality and care coordination. You will generate reports and assist with audits to ensure regulatory compliance.

Qualifications

• Proficient in configuring PointClickCare modules and workflows.
• Experience training multidisciplinary teams on documentation and care coordination.
• Ability to generate reports and support audits for regulatory compliance.

Responsibilities

• Manage PointClickCare documentation workflows across disciplines.
• Support charting requirements for multiple clinical roles (SLP, Nursing, NP, Physicians, OT, PT, CNA).
• Ensure documentation accuracy and regulatory alignment with care plans.
• Troubleshoot charting issues and streamline workflows.
• Configure modules, permissions, and workflows within PointClickCare.
• Develop training materials and provide staff education.
• Generate reports to support quality improvement and audits.

Skills

PointClickCare

Interdisciplinary workflows

LTC & post-acute documentation

Training & communication

Job description

Position Overview

The PointClickCare Specialist is responsible for managing and supporting the use of PointClickCare within healthcare organizations. This role ensures proper clinical documentation, system optimization, and staff support across multiple disciplines in long-term care, skilled nursing, and post-acute settings.

Key Responsibilities

Clinical Documentation Expertise

• Demonstrate a strong understanding of documentation workflows in PointClickCare for multiple healthcare disciplines.

• Support and assist with charting requirements for:

  • SLP (Speech-Language Pathology)

  • Nursing staff

  • Nurse Practitioners (NP)

  • Physicians / Doctors

  • OT (Occupational Therapy)

  • PT (Physical Therapy)

  • CNA (Certified Nursing Assistants)

• Ensure all clinical documentation is accurate, compliant, and aligned with care plans and regulatory standards.

• Assist staff with troubleshooting charting issues and improving documentation workflows.

System Administration & Support

• Configure modules, permissions, and workflows within PointClickCare.

• Provide technical and workflow support for clinical teams.

Training & Education

• Train interdisciplinary staff on proper use of PointClickCare for documentation and care coordination.

• Develop training materials and best-practice documentation guides.

Reporting & Compliance

• Generate reports and analyze clinical documentation data.

• Support audits, quality improvement initiatives, and regulatory compliance.

Required Skills

• Advanced knowledge of PointClickCare.

• Understanding of interdisciplinary healthcare documentation including SLP, Nursing, NP, Physician, OT, PT, and CNA workflows.

• Knowledge of long-term care and post-acute clinical documentation standards.

• Strong communication and training abilities.