Poets Modern Cocktail & Eats - Restaurant Server

Pier House; Baltimore (MD); On-site; USD 11,000 - 16,000; Full time

Job summary

Poets Modern Cocktail & Eats at Hotel Indigo Baltimore Downtown is seeking a dedicated Restaurant Server to greet guests, take orders, and share specials. You will ensure accurate orders, maintain a clean dining area, and support the team during busy shifts.

Applicants should be customer-service oriented with strong communication skills, able to work nights, weekends, and holidays, and enjoy delivering memorable experiences for guests in a lively hotel restaurant setting.

Qualifications

• Customer service focused with excellent communication skills, both verbal and written.
• Ability to greet guests warmly and assist with menu recommendations.
• Comfort with a fast-paced dining environment and teamwork.

Responsibilities

• Greet customers promptly upon seating.
• Share specials and make menu recommendations.
• Take drink and food orders accurately and efficiently.
• Inspect food for accuracy and presentation prior to delivery.
• Maintain a clean table and assist with refills or requests.
• Complete side station work and maintain a safe environment.

Skills

Work ethic

Self-initiative

Customer service

Communication

Team player

Job description

Poets Modern Cocktail & Eats - Restaurant Server

#26-2783

Location Description

24 West Franklin Street, Baltimore, Maryland 21201

The cultural heart of Baltimore beats loudly at Hotel Indigo® Baltimore Downtown. Our neighborhood is a hub of Charm City history and arts, and our upscale boutique hotel reflects the area's vibrancy with every detail. While there are many things to do in Baltimore, there are also a great number of discoveries to make right here in our hotel. Relax with a book (by hometown author Edgar Allan Poe, perhaps) from our hotel library, and sleep under a literary-themed mural in your guest room. Sip on some of the best craft cocktails in our hotel restaurant, Poets Modern Cocktails & Eats. Sample the honey produced at the hotel by our three honey bee colonies, which can be viewed from our fourth-floor guest rooms. And visit with our canine greeter, Xander, a Blue Brindle Cane Corso who invites you and your own pups to stay at our pet-friendly hotel, enjoy dog treats, and play at the nearby Howard Park Dog Park.

Job Description

What you will be doing

• Greet customers promptly upon taking a seat in the restaurant.


• Share any specials or make recommendations from the menu for the customer.


• Secure drink orders and take food orders in an efficient manner.


• Inspect food for accuracy and presentation prior to delivery.


• Maintain a clean table and assist with any refills or requests as needed.


• Complete all side station work and maintain a clean safe environment.

$10/hr

Location

Baltimore Downtown Hotel Indig-BDI

Requirements

What we are looking for

• High work ethic and self-initiative


• Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates.


• Flexible to work varying schedules to include nights, weekends, and holidays


• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

Applicants have rights under Federal Employment Laws