PMO Manager

Insight Enterprises; Fort Worth (TX); Hybrid; USD 110,000 - 115,000; Full time

Job summary

Insight Enterprises is seeking a PMO Manager in Fort Worth, TX for a hybrid delivery leadership role guiding project managers and coordinators across multi-project accounts. This role focuses on program governance, budget control, and client satisfaction while aligning with Insight’s strategic objectives.

The ideal candidate has 5–8 years of program management leadership, strong communication, and IT services experience.

Qualifications

• 5–8 years of leading Program/Project Managers, including 2+ years on complex programs or multi-workstream engagements.
• Experience in IT services or technology deployment environments is preferred.
• Excellent communication, negotiation, and problem-solving skills with proven strategic leadership ability.
• Strong analytical skills — able to translate complex program data into executive-level insights.
• Demonstrated ability to manage competing priorities and drive outcomes across large programs.
• Experience with project management tools (e.g., Microsoft Project) and the Microsoft Suite.

Responsibilities

• Plans, creates, and manages program-level budgets and financial strategies, tracking metrics and forecasting trends.
• Manages and communicates revenue timing changes and their impact on program financials; drives monthly P&L reporting.
• Reviews and integrates sub-projects into a unified program scope baseline; aligns on contracts, budget, and timeline.
• Defines governance standards across the program and delivers data-driven health updates to executives.
• Chairs executive steering committees and governance reviews; defines escalation criteria and change strategies.
• Establishes program-level risk assessment strategies and mitigates risks across all sub-projects.

Skills

Program management leadership

Budget management

Stakeholder management

PMP certification

PMI-ACP or Scrum Master

Microsoft Project

Communication skills

Education

PMI PMP certification

PMI-ACP (Agile Certified Practitioner)

CSM or PSM

ITIL Practitioner

Tools

Microsoft Project

Microsoft Excel

PowerPoint

SharePoint

Job description

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PMO Manager

Ft Worth, TX, US, 76140

Requisition Number: 106383

PMO Manager

Location:

This is a hybrid opportunity in Fort Worth, TX

The base salary range for this position is typically $110k to $115k with additional bonus and benefits available. However, compensation decisions are dependent on the facts and circumstances of each case, including experience and location, and we will also consider candidates outside of this range as necessary.

Insight at a Glance

14,000+ engaged teammates globally

$8.2 billion in revenue in 2025

Certified as a Great Place to work in 9 Countries in 2025

Fortune 500 Company (No. 447) in 2025

Received 25+ industry and partner awards in the past year

$1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

Position Overview

The PMO Manager is a delivery leader responsible for managing Project Managers and Project coordinators supporting medium-to-large service accounts, overseeing multiple sub-projects and deliverables. Serving as the escalation point for PMs and PCs responsible for client scope, time, cost, quality, communication, risk and stakeholder management. This role ensures integrated program delivery that adheres to PMO best practices and standards, while providing delivery leadership and functional coaching to project teams. The PM Manager/Delivery Services integrates deeply into supporting the delivery team that integrates with the client's environment, gains institutional knowledge, and drives the success of service delivery against client and Insight business objectives. This role combines proven operational leadership with program management expertise to deliver strategic, measurable outcomes for Insight clients.

What you’ll do at Insight

• Plans, creates, and manages program-level budgets and financial strategies, tracking metrics, forecasting trends, and ensuring financial accuracy across all sub-projects against signed SOW commitments
• Manages and communicates all revenue timing changes and their impact on program financials, driving monthly P&L reporting with the account team and regional management
• Reviews and integrates the scope of all sub-projects into a unified program scope baseline, partnering with pre-sales post-signature to align on contracts, budget, and timeline for successful delivery transition
• Applies expert knowledge of contract structures, lead times, and obligations to protect program scope and commercial terms, evaluating and authorizing or escalating scope change requests against contractual, schedule, and financial impacts
• Ensures SOW reviews and standard project launch activities are completed for each sub-project, establishing internal team alignment and appropriate client expectations across the program
• Ensures weekly schedule maintenance across all sub-projects, validating integrated program milestones against the master timeline and coordinating resource sharing to maximize program-level outcomes
• Defines and enforces governance standards across the program, ensuring sub-project reporting compliance, communication alignment, and delivering clear data-driven program health updates to executive stakeholders on a defined cadence
• Chairs executive steering committees and program governance reviews, defines escalation criteria and processes, and develops organizational change strategies to support program and business outcomes
• Establishes program-level risk assessment strategies, monitoring and intervening early on risks and issues across all sub-projects, and holding all project PMs accountable for documenting, mitigating, and closing risks within their projects
• Incorporates consolidated risk and issue status and escalation actions into all program governance reviews, ensuring recommended resolution paths are in place before issues reach executive leadership
• Serves as the executive-level relationship owner across the program, managing sponsor expectations, navigating organizational challenges, driving client satisfaction, and positioning Insight as a long-term strategic partner
• Partners with Sales and account leadership to identify, qualify, and support strategic account-growth opportunities while maintaining delivery governance
• Develops a program strategy and provides delivery-led leadership to project teams, communicating a clear program vision, influencing cross-functional teams around shared delivery objectives, and developing future PM leaders through functional coaching and capability-building initiatives

What you’ll need to join Insight

• At least 5-8 years of leading Program/Project Managers, including at least 2+ years leading complex programs or multi-workstream engagements. Experience in IT services or technology deployment environments is preferred.
• Excellent communication, negotiation, and problem-solving skills with proven strategic leadership ability
• Strong analytical skills — able to synthesize complex program-level data and translate into executive-level insights and decisions
• Demonstrated ability to manage competing priorities and drive outcomes across large, complex programs
• Demonstrated ability to influence up and down across organizational levels and across business units
• Demonstrated commitment to customer care and client satisfaction at an executive relationship level
• Experience with project management tools (e.g., Microsoft Project)
• Experience with the Microsoft Suite, including Outlook, Excel (formulas, charts, filters, data sorting), Word, SharePoint, and PowerPoint
• PMI PMP certification
• PMI-ACP (Agile Certified Practitioner) or Scrum Master certification (CSM or PSM) — one required

Nice to Have Qualifications

• ITIL Practitioner or Intermediate
• PM Change Management certification
• Active PMI membership
• Experience in IT services or technology deployment environments

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone and keyboard.

Specific vision abilities required by this job include close vision requirements due to computer work.

Regular, predictable attendance is required.

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

Ability to work in a confined area.

Ability to sit at a computer terminal for an extended period of time.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.