PM Turndown Attendant

The Ranch At Laguna Beach; Laguna Beach (CA); Vor Ort; USD 32.000 - 34.000; Vollzeit

Zusammenfassung

The Ranch At Laguna Beach is seeking a Turndown Attendant to provide turndown service for guests in Laguna Beach, CA 92651. The role supports Forbes-standard hospitality and requires a neat, well-groomed appearance with strong communication and basic computer skills.

No prior hospitality experience is required; high school diploma or equivalent is requested. Responsibilities include delivering items to rooms, cleaning and maintaining a safe work area, and reporting discrepancies to management.

Qualifikationen

• High school diploma or equivalent required.
• No prior hospitality experience required. Prior hospitality experience desired.

Aufgaben

• Provide turndown service in accordance with Ranch at Laguna Beach standards.
• Clean remaining unmade rooms per FORBES standards and refresh other rooms as needed.
• Serve as runner to guest rooms delivering items as requested by guests.
• Maintain work area, tools and equipment in a clean, organized and safe condition.
• Report service discrepancies and safety or security issues to the appropriate manager.

Kenntnisse

Turndown service

Guest interaction

Communication skills

Basic math

Basic computer skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Job Details:

Job Location: Laguna Beach, CA 92651, Salary Range: $23.50 - $23.50 Hourly, POSITION OVERVIEW

Provide turndown service for guests according to the Ranch at Laguna Beach standards.

DUTIES AND RESPONSIBILITIES

• Provide turndown service in accordance with established standards.
• Clean remaining unmade rooms per FORBES standards. May be required to refresh others and/or replenish supplies.
• Serve as runner to guest rooms to deliver items as requested by the guests.
• Maintain work area, tools and equipment in a clean, organized and safe condition.
• Report any service discrepancies to the appropriate manager or supervisor and resolve where possible. Report any safety or security discrepancies to the appropriate manager or supervisor.

NOTE: This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principle duties outlined above.

SUPPORTIVE FUNCTIONS

In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of The Ranch:

• Perform general cleaning tasks using standard hotel cleaning products and equipment to adhere to health standards.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.

Qualifications: REQUIREMENTS FOR THE POSITION

Education and Licensing

• High school or equivalent education required.

Skills and Experience

• No prior experience required. Prior hospitality experience desired.

Grooming

• All team members must maintain a neat, clean and well-groomed appearance per The Ranch standards.

Competencies

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak and understand the primary language(s) used in the workplace.
• Requires good communication skills.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of The Ranch operations, its services, and facilities.

PHYSICAL DEMANDS

• Most work tasks are performed indoors. Temperature is moderate and controlled by The Ranch environmental systems.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to lift up to 25 lbs. on a regular and continuing basis and frequently lift up to 50 lbs.
• Must be able to push and pull carts and equipment weighing up to 250 lbs on a regular and continuing basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability in limited space and to reach other locations of The Ranch on a timely basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other team members.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Other

Regular attendance is essential to the successful performance of this position. Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the fluctuation in business levels in the hospitality industry, team members may be required to work varying schedules to reflect the business needs of The Ranch. In addition, attendance is required at all scheduled training sessions and meetings. Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities. Team members who violate The Ranch rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of team members under their supervision.