PM Supervisor - Housekeeping Hilton Houston Post Oak

MAJC✨; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off

Health and welfare benefits

Retirement plans

Job summary

Hilton Houston Post Oak is seeking a PM Supervisor - Housekeeping to lead daily housekeeping operations and deliver exceptional guest experiences. You will supervise Room Attendants and Housepersons, ensure cleanliness standards, and help maintain a welcoming environment across guest rooms and public areas.

Join a collaborative team where leadership, integrity, and attention to detail drive service excellence.

Qualifications

• Team leadership experience in a housekeeping environment.
• Hands-on supervision of Room Attendants and Housepersons.
• Strong attention to detail and quality assurance.
• Ability to manage schedules, payroll, and inventory.
• Excellent guest relations and problem-solving skills.

Responsibilities

• Supervise the housekeeping team: lead, train, oversee, and evaluate Room Attendants and Housepersons.
• Oversee room readiness: assign, inspect, and verify room status.
• Monitor schedules, payroll, stock room and cart inventory, and lost and found.
• Coordinate maintenance needs with Engineering and Property Operations.
• Perform Room Attendant and Houseperson duties as needed.
• Address guest needs in a timely, friendly, and professional manner.

Skills

Team leadership

Housekeeping operations

Staff training

Quality control

Inventory management

Payroll reporting

Maintenance coordination

Guest relations

Problem solving

Communication

Attention to detail

Time management

Job description

PM Supervisor - Housekeeping Hilton Houston Post Oak

Hilton

• Houston, TX
• Full-time
• On-site
• Posted yesterday
• via Oraclecloud

About This Role

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor, you’re not just supervising daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
• Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies
• Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
• Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues
• Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels
• Delight our guests: Address special guest needs in a timely, friendly, and professional manner

Qualifications

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

How We'll Help You Thrive

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Requirements

• Team leadership
• Housekeeping operations
• Staff training
• Quality control
• Inventory management
• Payroll reporting
• Maintenance coordination
• Guest relations
• Problem solving
• Communication
• Attention to detail
• Time management

Benefits

• Travel perks
• Employee stock purchase program
• Paid parental leave
• Caregiving support
• Crisis concierge
• Mental health resources
• Paid time off
• Health and welfare benefits
• Retirement plans

HousekeepingHospitalitySupervisionOperations managementTeam leadershipInventory controlQuality assuranceGuest servicesFacility maintenancePayrollSchedulingHiltonHotel managementCustomer experience