PM Server Assistant at Ponto Lago (Seasonal)

Hyatt Corporation; Carlsbad (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Complimentary Employee Meal andParking

Complimentary hotel nights and world‑w

Medical, Dental, Vision Insurance

401K with Matching

Job summary

Park Hyatt Aviara Resort in Carlsbad, CA is seeking a seasonal Server Assistant at Ponto Lago. The role supports the Server in delivering guest service in a fast-paced luxury resort environment.

This on-site, hourly position requires strong communication, a polished presentation, and the ability to stand for long periods. The position is seasonal with an anticipated end date of December 31, 2026, and pays $18.50 per hour.

Qualifications

• Must have strong guest service experience.
• Excellent verbal and written communication abilities.
• Experience and understanding of guest services in hospitality.
• Previous luxury resort experience preferred.
• Must maintain professional presentation at all times.
• Highly responsible and reliable.
• Ability to work under pressure in a fast-paced environment.
• Flexible schedule, including weekends and holidays.
• Must have physical stamina and be able to stand for long periods.

Responsibilities

• Assist the Server in serving guests to ensure timely, accurate, and courteous service.
• Support the Server with guest needs and special requests.
• Maintain clean and organized service areas and stations.
• Collaborate with team to deliver a high-end dining experience in a luxury resort.

Skills

Customer service

Verbal and written communication

Guest services

Professional presentation

Reliability / responsibility

Working under pressure

Flexibility – weekends/holidays

Stamina / physical fitness

Luxury resort experience preferred

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

PM Server Assistant at Ponto Lago (Seasonal)

Park Hyatt Park Hyatt Aviara Resort US - CA - Carlsbad

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Seasonal

18.50 Hourly US Dollar (USD) pay basis

Summary

Find your place at Park Hyatt Aviara: Become part of one of San Diego's premiere destination locations, a AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location.

About the Role – Server Assistant at Ponto Lago (Seasonal)

The Server Assistant is responsible primarily for assisting the Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact. This position is seasonal with an anticipated end date of December 31, 2026.

Wage Information

The hourly rate for the position is $18.50.

Hyatt has a very competitive benefit package for colleagues, which may include:

• Complimentary Employee Meal and Parking
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Medical, Dental, and Vision Insurance, Life Insurance, Flexible Spending Account
• Paid holidays, vacation and sick leave
• 401K with Matching
• Employee Stock Purchase Plan
• Educational Reimbursement
• And so much more!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Experience and thorough understanding of guest services
• Previous experiences in a luxury resort preferred
• Must possess a professional presentation
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment
• Must be able to work a flexible schedule, including weekends and holidays
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran.

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