PM Housekeeping Supervisor

Omni Hotels & Resorts; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Omni Atlanta Hotel at Centennial Park, a luxury property in Downtown Atlanta, seeks a Housekeeping Supervisor to ensure four-diamond standards across guestrooms and public areas. You will inspect cleaning, coordinate room status, and support room attendants with supplies while maintaining safety and guest satisfaction.

Applicants should have at least 1 year of supervisory experience in housekeeping, strong customer service and communication skills, and the ability to work flexible hours

Qualifications

• Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.
• Ability to maintain 4-Diamond level cleanliness standards.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.

Responsibilities

• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure VIP rooms are inspected ASAP.
• Maintain supply cage stock, neat and clean at all times.

Skills

Supervisory experience

Customer service

Verbal communication

English proficiency

Job description

Omni Atlanta Hotel at Centennial Park, 100 CNN Center, Atlanta, Georgia, United States of America

Job Description

Posted Thursday, August 27, 2026 at 4:00 AM

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline and picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center and is in close proximity to the Mercedes-Benz Stadium.

Associates enjoy a fun, dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation of exceptional service. We embody a culture of respect, gratitude, and empowerment. If you are a friendly, motivated person, with a passion to serve, the Omni Atlanta Hotel at Centennial Park may be your perfect match!

Overview:

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. The candidate will inspect the cleaning and servicing of all rooms as well as log any repairs or discrepancies of guest rooms. The candidate will also ensure that all guest room attendants have appropriate linens and supplies.

Responsibilities:

Assign special projects as directed by the Director of Housekeeping.

Report any needed repairs or discrepancies of guest rooms .

Ensure that all Guest Room Attendants have appropriate supplies and linens.

Assist in the cleaning of guest rooms when necessary.

Assist in processing AM and PM room status reports.

Ensure that the Guest Room Attendant's linen cart is neat and well organized.

Ensure that linen closets on guest room floors are completely stocked.

Maintain supply cage stock, neat and clean at all times .

Must have all guest rooms punched in via the phone after completion.

Ensure VIP rooms are inspected ASAP.

Ensure check out/vacated rooms are a priority.

Knowledge of hotel , facilities and events.

To ensure hotel , guest and associates are maintained in a safe and secure environment.

Inspect the cleaning and servicing of guestrooms and public areasEncourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.

Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

Attend all required department trainings and meetings .

Perform any other duties required by management.

Qualifications:

Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.

Ability to maintain 4-Diamond level cleanliness standards.

Ability to work with management on special projects.

Excellent customer service and verbal communication skills.

Maintain a professional business appearance, attitude, and performance.

Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

Prior housekeeping experience required or other relevant environmental services experience.

Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.

Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times .

Must have the ability to report to work on time and when scheduled.

Must have the ability to stand and/or walk for extended periods of time.

Must meet standards of appearance and maintain a high level of personal hygiene at all time .

Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Omni Atlanta Hotel at Centennial Park, 100 CNN Center, Atlanta, Georgia, United States of America