PM Hotel Houseperson

CASCADA Thermal Springs + Hotel; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive PTO

Benefits package

Job summary

Cascada Thermal Springs, Spa and Hotel in Portland seeks a friendly Hotel Houseperson to support room attendants and maintain pristine hallways and supply readiness.

You will ensure floors and closets are clean, report maintenance needs, and follow safety protocols while working evenings, weekends, and holidays. Join a LEED-certified, sustainability-driven team and contribute to guest comfort in a luxury setting.

Qualifications

• High school diploma or equivalent.
• Experience in a guest-facing hotel housekeeping role preferred.
• Strong communication and guest interaction skills.
• Excellent attention to detail and organizational skills.
• Ability to work independently in a fast-paced environment.
• Flexible schedule including evenings, weekends and holidays.
• Physical ability to lift up to 50 pounds, push/pull up to 100 pounds, and stand for extended periods.

Responsibilities

• Ensure that Room Attendants have the items needed to complete their assignments.
• Ensure that the floors, stairs, and housekeeping closets are always pristine.
• Dispose of Trash/Recycling items timely.
• Promptly report maintenance issues and special guest requests.
• Follow all health and safety protocols, including proper handling of cleaning agents and equipment.
• Work collaboratively with various rooms leaders to ensure rooms are ready and available for guest arrival.

Skills

Guest service excellence

Communication skills

Attention to detail

Organizational skills

Ability to work independently

Flexibility

Physical stamina

Education

High school diploma or equivalent

Job description

Description

Job Title: Hotel Houseperson

Location: Cascada Spa and Hotel, Portland, Oregon

Job Type: Full-Time (PM 2nd Shift)

Reports to: Director of Housekeeping/Housekeeping Supervisor on Duty

About Us

Cascada Thermal Springs, Spa and Hotel is celebrated for its tranquil ambiance and commitment to sustainability. Our LEED Platinum-certified facility blends luxurious accommodations with cutting-edge hydrothermal spa offerings, providing guests complete wellness experiences in the heart of Portland’s Alberta Arts District.

Job Overview

At Cascada Spa and Hotel, we are dedicated to providing a calm, luxurious environment for our guests. We are looking for friendly and reliable Housepersons to ensure that all room attendants have the necessary items to complete their job duties. This role is essential in maintaining the high standards of cleanliness and service that make our hotel a top destination while supporting our sustainability efforts.

Job Description

As a Houseperson, you will be responsible for the cleanliness and upkeep of guest room hallways, and ensuring that the room attendants have what they need to complete their assignments.

Key Responsibilities

• Ensure that Room Attendants have the items needed to complete their assignments.
• Ensure that the floors, stairs, and housekeeping closets are always pristine.
• Dispose of Trash/Recycling items timely.
• Promptly report maintenance issues and special guest requests.
• Follow all health and safety protocols, including proper handling of cleaning agents and equipment.
• Work collaboratively with various rooms leaders to ensure rooms are ready and available for guest arrival.

Requirements

• High school diploma or equivalent.
• Previous experience in a guest-facing hotel housekeeping role preferred,
• Strong communication skills and the ability to interact effectively with guests and staff.
• Excellent attention to detail and organizational skills.
• Ability to work independently and efficiently in a fast-paced environment.
• Flexible schedule with the ability to work evenings, weekends, and holidays.
• Physical ability to lift up to 50 pounds, push/pull up to 100 pounds and stand for extended periods.

Benefits

• Competitive wages and growth opportunities within a dynamic organization.
• Comprehensive Paid Time Off (PTO) and benefits package.

Equal Opportunity Employer

Cascada Spa and Hotel is an equal opportunity employer, committed to fostering an inclusive workplace. We celebrate diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.

Join Us

Be part of a dedicated team at Cascada Thermal Springs, Spa and Hotel, where you’ll play a vital role in maintaining the luxury and excellence of our beautiful facilities while supporting sustainability initiatives within our LEED Platinum-certified complex. We look forward to having you as part of our team!