PM Front Desk Supervisor/Marriott DFW Airport Hotel

Remington Hospitality; Irving (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality company located in Irving is seeking a PM Front Desk Supervisor to oversee front office operations. You will manage staffing, ensure superior guest service, and operate the MICROS system for efficient check-in and check-out. Ideal candidates have strong leadership skills and a background in hospitality. This full-time position offers the opportunity to lead a team in a dynamic environment.

Qualifications

• Complete understanding of Front Office staff's roles.
• Able to perform any duties at any time.
• Familiarity with guest check-in and check-out processes.

Responsibilities

• Ensure proper staffing and scheduling of front office associates.
• Accurately manage daily transactions using the MICROS system.
• Communicate with relevant departments regarding guest needs.

Skills

Staffing management

Customer service

MICROS system operation

Tools

MICROS

Job description

Join to apply for the PM Front Desk Supervisor/Marriott DFW Airport Hotel role at Remington Hospitality

Overview

Join to apply for the PM Front Desk Supervisor/Marriott DFW Airport Hotel role at Remington Hospitality.

Responsibilities

• Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
• Have complete understanding of Front Office staff\'s roles and duties and be able to perform duties at any given time.
• Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
• Accurately check AM and PM discrepancy reports.
• Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

Qualifications / Requirements

• Have complete understanding of Front Office staff\'s roles and duties and be able to perform duties at any given time.
• Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
• Accurately check AM and PM discrepancy reports.
• Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industries: Hospitality

We’re removing boilerplate and irrelevant listings to focus on the role and its requirements.