PM ASSISTANT PRODUCTION MANAGER

Crown Linen, LLC; Haines City (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Crown Linen, LLC, a leading hospitality laundry serving Florida and beyond, seeks an Assistant Production Manager to drive performance, safety, and efficiency on assigned shifts. The role supports the Production Manager to ensure smooth, high-volume operations in a fast-paced, clean environment.

Crown Linen operates 365 days a year, requiring a flexible schedule. The candidate will oversee multiple departments, monitor PPOH metrics, and engage in hiring, training, and continuous improvement

Qualifications

• Bachelor’s degree in business, Operations, Logistics, or related field.
• 5+ years of supervisory experience in laundry, manufacturing, logistics, or distribution operations.
• Strong understanding of production metrics (PPOH), cost control, and workflow optimization.
• Experience in high-volume, time-sensitive environments (laundry, logistics, 3PL, manufacturing).
• Proficient in Microsoft Office; bilingual English/Spanish preferred.
• Strong organizational and multitasking skills; effective communicator.
• Knowledge of OSHA and safety standards; Lean Manufacturing or Six Sigma familiarity.
• Experience with WMS or production tracking tools; production equipment knowledge.

Responsibilities

• Support the Production Manager in overseeing laundry operations across all departments (receiving, sorting, washing, folding, distribution).
• Support team leads and resolve workflow or personnel issues promptly.
• Ensure compliance with housekeeping, quality control, safety, and sanitation standards.
• Monitor and report on labor, productivity (PPOH), and cost metrics.
• Assist in preparing reports: daily KPIs, labor reports, operating logs, and customer feedback.
• Coordinate with Engineering to maintain and troubleshoot production equipment.
• Train, coach, and support staff on production methods and safety procedures.
• Participate in hiring, training, reviews, and disciplinary processes.
• Support emergency responses and customer issues as needed.
• Promote employee engagement, retention, and team development.

Skills

Leadership

Communication skills

Team-building

Interpersonal skills

Organizational skills

OSHA knowledge

Lean Manufacturing

Six Sigma

Production tracking

Multitasking

Education

Bachelor’s degree in business/Operations/Logistics or related field

Tools

Microsoft Office

WMS (Warehouse Management System)

Job description

Crown Linen is the leading commercial laundry specializing in the hospitality industry in Florida and Atlanta, GA. It was created to fill the demand for a professional laundry company dedicated exclusively to cater for the demanding needs of the hospitality industry. Today, it provides laundry services to more than 160 hotels (55,000 rooms) by emphasizing four guiding principles: quality, reliability, cost reduction, and customized serviceCrown Linen is experiencing rapid growth, and we are looking for a qualified and enthusiastic Assistant Production Manager to join our team.*GENERAL PURPOSE*The Assistant Production Manager oversees performance, output, and safety during an assigned shift. This leadership role reports to the Production Manager and is critical in ensuring smooth, high-volume production in a clean, fast-paced environment. Crown Linen operates *365 days a year*, so a *flexible schedule* including weekends and holidays is required.*DUTIES AND RESPONSIBILITIES** Support the Production Manager in overseeing laundry operations across all departments (receiving, sorting, washing, folding, and distribution)* Support team leads and resolves workflow or personnel issues promptly* Ensure compliance with housekeeping, quality control, safety, and sanitation standards* Monitor and report on labor, productivity (PPOH), and cost metrics* Assist in preparing reports: daily KPIs, labor reports, operating logs, and customer feedback* Coordinate with Engineering to maintain and troubleshoot production equipment* Train, coach, and support staff on production methods and safety procedures* Participate in hiring, training, reviews, and disciplinary processes* Support emergency responses and customer issues as needed* Promote employee engagement, retention, and team development* Assist in maintaining OSHA compliance and regulatory training* Maintain expected PPOH (e.g., 130+)* Support continuous improvement initiatives and implement process improvement initiatives using Lean or Six Sigma tools* Build a high-performing, safety-conscious, and accountable team environmentThis position description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.*QUALIFICATIONS** Bachelor’s degree in business, Operations, Logistics, or related field (or equivalent experience)* 5+ years of supervisory experience, preferably in laundry, manufacturing, logistics, commercial, warehouse or distribution operations* Strong understanding of production metrics (e.g. PPOH), cost control, and workflow optimization* Experience in high-volume, time-sensitive environments (e.g. logistics, 3PL, commercial laundry, or manufacturing)* Working knowledge of laundry equipment and washroom chemistry is a plus* Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)* Bilingual English/Spanish preferred* Strong organizational and multitasking skills* Strong interpersonal and communication skills; team-builder with a hands-on leadership style* Knowledge of OSHA and safety standards* Familiarity with Lean Manufacturing, Six Sigma, or other process improvement methodologies* Working knowledge of warehouse management systems (WMS) or production tracking tools l* Experience working with industrial laundry or high-volume production equipment