Plumbing Technician

TurnPoint Services; Tacoma (WA); On-site; USD 80,231,000 - 85,962,000; Full time

Benefits offered by this job

Biweekly bonus potential

Comprehensive benefits

Job summary

Mercurio Heating & Air in the Tacoma area is seeking an experienced Plumbing Technician to diagnose, repair, and install residential and light commercial systems. You’ll work safely, communicate clearly with customers, and document service activities on every job.

Ideal candidates have 3+ years of plumbing experience, knowledge of codes, and a valid driver’s license; an apprentice or journeyman license is preferred where required. Tankless water heaters experience a plus.

Qualifications

• 3+ years of plumbing service or installation experience (residential or light commercial).
• Working knowledge of plumbing codes, materials, and repair techniques.
• Must have 3,000-4,000 logged LNI hours with a valid trainee or PL04 card.
• Valid driver’s license with a clean driving record.
• Backflow, tankless, or water treatment experience a plus.

Responsibilities

• Diagnose, repair, and maintain plumbing systems including water lines, drain lines, fixtures, faucets, valves, and water heaters.
• Perform installations and replacements of piping, fixtures, and appliances in compliance with local codes and safety standards.
• Troubleshoot leaks, clogs, low water pressure, and other plumbing issues.
• Install, service, and repair tankless and conventional water heaters.
• Conduct inspections and preventive maintenance on plumbing systems.
• Provide clear communication to customers regarding issues, options, and recommendations.
• Maintain service tickets, inventory, and job documentation.
• Collaborate with dispatch and other technicians to ensure quality service delivery.

Skills

Plumbing experience

Code knowledge

Problem-solving

Customer service

Driver's license

Lifting 100 lbs

Water heater installation

Apprentice license preferred

Job description

Brand Overview

Mercurio Heating & Air has proudly served the Tacoma and Silverdale area for decades. Known for technical expertise, customer trust, and innovative service, these two brands bring together a legacy of excellence in the Pacific Northwest. As part of TurnPoint Services, employees gain the resources of a national platform while thriving in a supportive, locally rooted culture. We foster teamwork, training, and long-term career development. Join Mercurio where Tacoma and Silverdale's trusted service builds lasting careers.

Role Overview

Technician Plumbing (2025-1161)

Role Overview

We are seeking an experienced and motivated Plumbing Technician to join our team. This role is responsible for diagnosing, repairing, and installing residential and light commercial plumbing systems. The ideal candidate is skilled, safety-focused, and committed to delivering top-quality service and customer satisfaction on every job.

What You Bring

3+ years of plumbing service or installation experience (residential or light commercial). - Working knowledge of plumbing codes, materials, and repair techniques. - Strong problem-solving and diagnostic abilities. - Excellent communication and customer service skills. - Ability to lift up to 100 lbs and work in attics, crawlspaces, and confined areas. - Valid driver’s license with a clean driving record. - Plumbing apprentice or journeyman license preferred (as required by local jurisdiction). - Backflow, tankless, or water treatment experience a plus.

Must have 3,000-4,000 logged LNI hours with a valid trainee or PL04 card.

Key Responsibilities

Diagnose, repair, and maintain plumbing systems including water lines, drain lines, fixtures, faucets, valves, and water heaters. - Perform installations and replacements of piping, fixtures, and appliances in compliance with local codes and safety standards. - Troubleshoot and repair leaks, clogs, low water pressure, and other plumbing issues. - Install, service, and repair tankless and conventional water heaters. - Conduct inspections and preventive maintenance on plumbing systems. - Provide clear communication to customers regarding system issues, repair options, and recommendations. - Maintain accurate service tickets, inventory, and job documentation. - Work collaboratively with dispatch, supervisors, and other technicians to ensure efficient scheduling and quality service delivery. - Follow all company policies and safety procedures on every job site.

Licenses & Certifications

Must have 3,000-4,000 logged LNI hours with a valid trainee or PL04 card.

Why You'll Love Working Here

Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.

Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.

A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.

Purpose-Driven Work: Every role - in the field, office, or leadership - makes a real impact by helping families and communities stay safe and comfortable.

Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.

Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs - you’ll always know where you can grow next.

Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.

Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.

Safety First: A safety-first mindset built into every process so you go home safely every day.

Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.

Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.

Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

Compensation & Benefits

• $28hr-$30hr with Biweekly Bonus potential

Pay Range

USD $28.00 - USD $30.00 /Hr.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.