Plumbing Supervisor & Field Leader

Service Experts LLC; Kentucky; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Top pay bonus

Generous PTO

Medical Insurance

401(k) Plan

Training academy

Job summary

Service Experts LLC in Goshen, KY is seeking a Supervising Journeyman Plumber to lead and mentor a team of Journeyman plumbers, train and coach on skills and safety, and perform installation, maintenance, or service tasks as needed. Role reports to the General Manager or Plumbing Manager and emphasizes safety, quality, and customer satisfaction.

The ideal candidate has 4+ years’ plumbing experience, valid licenses, EPA/safety certifications, and strong leadership abilities, with willingness to

Qualifications

• High school diploma or GED with additional training and 4+ years’ experience in Plumbing.
• Demonstrated basic leadership skills.
• Demonstrated ability to train others in technical skills and effective customer service.
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
• EPA and safety certifications required.
• Current knowledge of and continuing education in national, state, and local plumbing code regulations.

Responsibilities

• Assists Journeyman plumbers with major, unusual or difficult assignments and/or problems.
• Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness.
• Trains Journeyman plumbers on skills, company processes and procedures, as well as safety practices in preparation for them in becoming Master Plumbers.
• Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction.
• Ensures company property, vehicles, and tools are being used, maintained and properly accounted for.
• Represents the company professionally, honestly, and ethically in all business matters and activities.
• Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed.
• Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiatives.
• Assists the General Manager with administrative tasks and other duties as needed or assigned.
• As needed to meet customer needs, performs service, maintenance, and installation work.
• Performs similar/other duties as needed or assigned.
• Regular, reliable attendance

Skills

Leadership

Training

Customer service

EPA certification

Plumbing knowledge

Driver's license

Reading schematics

Math proficiency

Education

High school diploma

Job description

Service Experts LLC in Goshen, KY is seeking a Supervising Journeyman Plumber to lead and mentor a team of Journeyman plumbers, train and coach on skills and safety, and perform installation, maintenance, or service tasks as needed. Role reports to the General Manager or Plumbing Manager and emphasizes safety, quality, and customer satisfaction.

The ideal candidate has 4+ years’ plumbing experience, valid licenses, EPA/safety certifications, and strong leadership abilities, with willingness to