Plumbing Service Technician - Paid Training & Career Growth

Hiller Heating and AC; Knoxville (TN); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid vacation

Paid holidays

401k match

Paid training

Job summary

Hiller Heating and AC is seeking a plumbing service professional to install, maintain, troubleshoot, and repair residential plumbing systems. The role emphasizes delivering a great customer experience, following codes, and documenting findings clearly for customers.

The successful candidate will have a high school diploma or GED, a valid driver’s license, and prior plumbing experience. The position offers opportunities for growth and comprehensive benefits in a team‑oriented environment.

Qualifications

• High School diploma or GED required.
• Valid driver's license required and insurable by company.
• Experience in plumbing service preferred (installation, maintenance, troubleshooting).

Responsibilities

• Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
• Adjust, repair, replace sewage and sump pumps.
• Communicate the benefits of Club Memberships.
• Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
• Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
• Perform all plumbing service and replacements to applicable codes.
• Repair of drain, sewer, and water lines.
• When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet.
• Perform other duties as assigned.

Job description

Hiller Heating and AC is seeking a plumbing service professional to install, maintain, troubleshoot, and repair residential plumbing systems. The role emphasizes delivering a great customer experience, following codes, and documenting findings clearly for customers.

The successful candidate will have a high school diploma or GED, a valid driver’s license, and prior plumbing experience. The position offers opportunities for growth and comprehensive benefits in a team‑oriented environment.