Plumbing Service Technician

Watson Electrical Construction Co; Wilmington (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A local plumbing service provider is seeking a Plumbing Service Technician to perform diagnostic, service, and installation in residential settings. Candidates should have a minimum of five years of plumbing experience, knowledge of plumbing codes, and be proficient in reading blueprints. This role involves direct customer interaction and maintaining a clean work environment. Valid driver's license required.

Qualifications

• Minimum of five years of verifiable plumbing experience in residential service.
• Ability to read and interpret blueprints and drawings.
• Valid driver’s license with a clean driving record.

Responsibilities

• Diagnose and resolve plumbing issues in residential settings.
• Inspect and maintain plumbing systems for efficiency.
• Explain services performed to clients ensuring complete satisfaction.

Skills

Verifiable plumbing experience

Knowledge of plumbing codes

Blueprint reading

Computer proficiency (Word, Excel)

Education

GED or high school diploma

Journeyman license

Accredited training in related field

Job description

Overview

The Plumbing Service Technician will apply their technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments and ensure that work is performed in accordance with relevant codes. Responsibilities include assembling, installing or repairing pipes, fittings, or fixtures of heating, water, or drainage systems in accordance with plumbing code specifications.

Primary responsibilities

• Performs residential and light commercial service to diagnose and resolve plumbing issues.
• Identifies potential problems to prevent premature and/or unexpected breakdowns/callbacks.
• Maintains and repairs plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.
• Inspects high-pressure, air, steam, water, and gas systems to ascertain malfunctions.
• Repairs or replaces plumbing fixtures, tests joints and pipe systems.
• Interprets drawings and specifications to determine layout requirements.
• Reviews blueprints, building codes or specifications to determine work details and procedure.
• Studies building plans and inspects structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
• Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
• Assemble pipe sections, tubing, or fittings.
• Locates and marks position of pipe installations, connections, passage holes, or fixtures in structures.
• Installs pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools.
• Maintains accurate documentation of service calls and time management.
• Submits all complete paperwork in an accurate and timely manner.
• Maintains a properly clean and stocked service vehicle.
• Attends weekly departmental meetings.
• Participates in periodic inventory and truck inspections.
• Maintains tools and machinery in good condition and uses all tools in a safety-conscious manner.
• Explains to the client each service performed every time a maintenance or repair is completed and ensures complete customer satisfaction.
• Documents part sheets listings, corresponding job numbers and parts used on job sites accurately.
• Debriefs with dispatch after completion of every job.
• Creates or calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy.
• Participates in all company-sponsored training classes.
• Always maintains a professional image by:
• Wearing proper apparel and PPE.
• Following safety policies and procedures.
• Abiding by all company standards of performance and code of ethics.
• Maintaining a courteous demeanor with all customers and associates.
• Maintaining a company vehicle, ensuring cleanliness and organization, both inside and out.
• Respecting the customer’s property.

Required knowledge, skills and abilities

• Must have a minimum of five years of verifiable plumbing experience in a residential service and maintenance operation.
• Knowledge of local and national plumbing codes.
• Ability to read and interpret blueprints and drawings.
• Basic change order cost-estimating experience.
• Computer proficiency to include Microsoft Word and Excel.
• Valid driver’s license and a clean driving record.

Educational/certification requirements

• GED or high school diploma
• Journeyman license
• Preferred: Accredited training in related field.

Environmental conditions

• Field service environment
• Exposure to smells associated with sewer and water, sounds associated with power tools
• Exposure to dust and other debris
• Extreme weather conditions
• Extended work hours to include day and/or evening shifts
• Local travel

Physical requirements

• Ability to work extended hours, nights or weekends as needed
• Ability to stand, walk, and climb ladders and stairs
• Ability to climb, balance, stoop, kneel, crouch, and/or crawl
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
• Perform work assignments with or without reasonable accommodation to a known disability

This description covers the principal duties and responsibilities of the job. The description shall not be interpreted as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Watson Electrical Construction Co, LLC is an Equal Opportunity Employer.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.

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