Plumbing Service Technician

Restano; Pittsburgh (Allegheny County); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Medical benefits

401(k)

Paid holidays & PTO

Job summary

Restano Heating, Cooling, Plumbing, and Electrical seeks a Residential Plumbing Service Technician in the Pittsburgh area to diagnose, repair, install, and maintain residential plumbing systems while delivering a top-tier customer experience. The ideal candidate has 3–4+ years of residential plumbing experience, strong diagnostic skills, and excellent communication.

A valid U.S. driver's license is required; ServiceTitan experience is preferred, and a company vehicle is provided for dispatch

Qualifications

• 3–4+ years of residential plumbing experience
• Strong diagnostic and repair abilities
• Excellent verbal and written communication skills
• Customer-facing skills to build trust with homeowners

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential plumbing systems and equipment
• Install, replace, and upgrade plumbing systems and fixtures in accordance with codes
• Communicate clearly with homeowners about issues, recommendations, and solutions
• Track repairs and installations in ServiceTitan
• Maintain safety and company standards

Skills

Residential plumbing

Diagnostic and repair

Customer communication

Driver's license

Tools

ServiceTitan

Job description

Overview

Restano Heating, Cooling, Plumbing, and Electrical is hiring a Residential Plumbing Service Technician

Description

Restano Heating, Cooling, Plumbing, and Electrical has proudly served homeowners throughout the Pittsburgh area for decades. Our commitment to quality workmanship, exceptional customer service, and employee success has helped us build a strong reputation within the communities we serve.

We're seeking an experienced Residential Plumbing Service Technician to join our growing team. This role is responsible for diagnosing, repairing, installing, and maintaining residential plumbing systems while delivering an exceptional customer experience. The ideal candidate is technically skilled, customer-focused, and takes pride in providing safe, high-quality work.

General responsibilities include, but are not limited to:

• Diagnose, troubleshoot, repair, and maintain residential plumbing systems and equipment, including toilets, faucets, water heaters, water supply lines, drain lines, and related components
• Install, replace, and upgrade residential plumbing systems and equipment in accordance with applicable codes and industry standards
• Communicate clearly and honestly with homeowners regarding plumbing issues, repair recommendations, and available solutions
• Recommend plumbing upgrades, fixture replacements, water heater installations, water treatment systems, and additional services when appropriate to improve safety, efficiency, and overall system performance
• Respond to service calls promptly and professionally
• Track plumbing repairs, installations, and completed work within ServiceTitan
• Maintain compliance with company standards and applicable safety regulations
• Deliver exceptional customer service while building trust and rapport with homeowners
• Maintain a clean, organized, and professional work environment
• Participate in ongoing training and development opportunities
• Perform other related duties as assigned

Requirements:

• Minimum of 3-4+ years of residential plumbing experience required
• Strong mechanical aptitude and proven diagnostic and repair abilities
• Knowledge of residential plumbing systems, components, and applicable plumbing codes
• Excellent verbal and written communication skills
• Strong customer-facing skills with the ability to build trust and establish rapport with homeowners
• Experience using ServiceTitan preferred
• Valid U.S. Driver's License with a clean driving record

Restano Heating, Cooling, Plumbing, and Electrical employees receive a range of benefits that include:

• Pay: $50,000 - $120,000+ Earning Potential
• Company vehicle and fuel card (dispatch from home!)
• Tools Provided
• Medical, Dental, Vision, Group Life, and HSA benefits
• 401(k) with company match
• Paid Holidays & PTO

Posted Min Pay Rate

USD $50,000.00/Yr.

Posted Max Pay Rate

USD $120,000.00/Yr.