Plumbing Service Technician

Hobaica Services; Phoenix (AZ); On-site; USD 100,000 - 175,000; Full time

Benefits offered by this job

Company vehicle and gas card

Health insurance

401(k) retirement plan

Paid time off

Training and development

Company culture

Job summary

Hobaica Services is seeking an experienced Plumbing Technician to deliver high-quality residential plumbing service with attention to detail and leadership capabilities. The role involves diagnosing, repairing, and installing plumbing systems across residential properties, while maintaining safety, accuracy, and customer satisfaction.

You will work with the team to complete projects from start to finish, educate customers about new systems, and participate in ongoing training and development.

Qualifications

• Minimum of 2 years’ experience as a Plumbing Service Technician or similar role.
• Valid driver’s license. Valid plumbing license or certification as required by state regulations.
• Strong technical knowledge, problem-solving abilities, attention to detail, and effective communication skills.

Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures. Install and maintain plumbing systems in residential properties.
• Troubleshoot and resolve issues with the lead installer to complete projects from start to finish, educating customers on new systems.
• Deliver excellent customer service by addressing client concerns professionally and presenting products and financing resources.
• Follow safety standards and regulations to maintain a safe working environment.
• Keep accurate records of services performed and parts used, completing applicable forms and reports.

Skills

Plumbing expertise

Attention to detail

Customer communication

Tools and equipment use

Education

Plumbing license/certification

Job description

We’re hiring an experienced Plumbing Technician who takes pride in delivering high-quality service and expert residential plumbing service.

The ideal candidate will be detail-oriented, with strong multitasking and leadership abilities. If you’re ready to grow with a team that values craftsmanship, safety, and customer satisfaction — we want to meet you!

Key Responsibilities

• Plumbing: Diagnose and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures. Install and maintain plumbing systems in residential properties. Cut, assemble, and install pipes and tubes with attention to existing infrastructure (e.g., electrical wiring). Attend training meetings and continue professional development.
• Troubleshoot and resolve issues: Work with the lead installer to complete projects from start to finish paying close attention to details. Educate customers on the use of the new systems.
• Customer interaction: Deliver excellent customer service by addressing client concerns professionally and courteously. Address client concerns and explain solutions clearly and professionally. Present products and services to optimize the home's system. Present resources for financing and various ways to enhance customer experience with our company.
• Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
• Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.

Qualifications

• Experience: Minimum of 2 years’ experience as a Plumbing Service Technician or similar role.
• Licenses: Valid driver’s license. Valid plumbing license or certification as required by state regulations.
• Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills. Use a variety of plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.).

What We Offer

• Company vehicle and gas card.
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Retirement plan: 401(k) with partial company match.
• Paid time off: Generous vacation, holidays, and sick leave.
• Training and development: Ongoing opportunities for professional growth and advancement.
• Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Work Environment

Work in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodation may be made to perform essential functions.

#HOB

Pay Range: $100,000 USD - $175,000 USD

About Hobaica

Founded in 1952, Hobaica Services provides residents in the Phoenix metropolitan area with high quality heating, air conditioning, refrigeration, indoor air quality, and custom wine cellar services. At Hobaica, leadership and innovation come naturally. Our team has constantly transformed to meet the changing landscape of the marketplace, serving customers with quality service, installations and products. That tradition continues today with innovations that consistently reinvent the business and our team as we strive to raise our standards for quality, safety and sustainability.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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