Plumbing Service Technician

Home Comfort Cooling, Heating and Plumbing; Anaheim (CA); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Competitive pay

Medical insurance

PTO & holidays

401(k) plan

Company vehicle

Training & development

Career advancement

Stable work

Team culture

Job summary

Home Comfort USA is hiring a residential plumbing service professional to diagnose, repair, and install plumbing systems in customers’ homes. The role involves servicing water heaters, fixtures, and piping, while presenting repair options with a consultative sales approach.

Candidates should have at least 3 years in residential plumbing, strong customer service skills, and the ability to explain pricing, warranties, and financing clearly.

Qualifications

• Minimum 3 years of residential plumbing service experience.
• Proven ability to diagnose and repair residential plumbing systems.
• Experience presenting repair and replacement options to homeowners.
• Strong customer service and communication skills.
• Sales experience in residential service plumbing preferred.
• Ability to build rapport and earn customer trust.
• Knowledge of local plumbing codes and industry best practices.
• Valid driver’s license with an acceptable driving record.
• Ability to use tablets, mobile applications, and digital invoicing systems.
• Strong problem-solving and time-management skills.

Responsibilities

• Diagnose, repair, and maintain residential plumbing systems and fixtures.
• Perform service, repair, and replacement work on water heaters, fixtures, faucets, toilets, garbage disposals, shut-off valves, and piping systems.
• Identify plumbing deficiencies and educate homeowners on recommended solutions.
• Present repair, replacement, and upgrade options using a consultative sales approach.
• Generate and close sales for plumbing services, water heaters, filtration systems, fixture upgrades, repipes, and other residential plumbing solutions.
• Provide accurate estimates and clearly explain pricing, warranties, and financing options.
• Deliver an exceptional customer experience during every service call.
• Maintain detailed service records, invoices, and job documentation.
• Ensure all work is completed in compliance with local plumbing codes and company standards.
• Maintain a clean, organized, and safe work environment.
• Participate in ongoing technical and sales training programs.
• Meet or exceed performance, customer satisfaction, and sales goals.

Skills

Residential plumbing

Sales experience

Customer service

Communication skills

Time management

Driver's license

Tools

Tablets

Mobile apps

Digital invoicing

Job description

Supplying Your Family with Dependable Comfort Since 2013

At Home Comfort USA, we've built a reputation for delivering exceptional service and trusted comfort solutions to homeowners throughout our communities. While our legacy began in HVAC, our growth is driven by one simple commitment: putting customers first and investing in the people who make that possible.

When you join Home Comfort USA, you're not just taking a job. You're joining a team that values professionalism, rewards performance, and creates opportunities for long‑term career growth.

What We Offer

• Top-Tier Benefits Package Designed to Support You and Your Family
• Highly Competitive Pay Plus Performance Incentives
• Comprehensive Medical, Dental & Vision Insurance
• Generous PTO & Paid Holidays
• 401(k) & IRA Options
• Company Vehicle, Gas Card & Tablet
• Ongoing Training & Professional Development
• Career Advancement Opportunities
• Year-Round Stable Work
• Supportive Team Culture Focused on Success

Join a company that values craftsmanship, customer service, and employee development. At Home Comfort USA, we don't just offer jobs. We offer careers with purpose.

Responsibilities

• Diagnose, repair, and maintain residential plumbing systems and fixtures.
• Perform service, repair, and replacement work on water heaters, fixtures, faucets, toilets, garbage disposals, shut-off valves, and piping systems.
• Identify plumbing deficiencies and educate homeowners on recommended solutions.
• Present repair, replacement, and upgrade options using a consultative sales approach.
• Generate and close sales for plumbing services, water heaters, filtration systems, fixture upgrades, repipes, and other residential plumbing solutions.
• Provide accurate estimates and clearly explain pricing, warranties, and financing options.
• Deliver an exceptional customer experience during every service call.
• Maintain detailed service records, invoices, and job documentation.
• Ensure all work is completed in compliance with local plumbing codes and company standards.
• Maintain a clean, organized, and safe work environment.
• Participate in ongoing technical and sales training programs.
• Meet or exceed performance, customer satisfaction, and sales goals.

Qualifications

• Minimum 3 years of residential plumbing service experience.
• Proven ability to diagnose and repair residential plumbing systems.
• Experience presenting repair and replacement options to homeowners.
• Strong customer service and communication skills.
• Sales experience in residential service plumbing preferred.
• Ability to build rapport and earn customer trust.
• Knowledge of local plumbing codes and industry best practices.
• Valid driver’s license with an acceptable driving record.
• Ability to use tablets, mobile applications, and digital invoicing systems.
• Strong problem-solving and time-management skills.

Physical Demands

• Stand/Sit: Must be able to remain in stationary position 50% of the
• May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
• May be required to drive and sit for long periods of time
• May be required to maneuver up to 25 lb. by lifting, carrying or pushing

Pay Transparency

The starting ratefor this opportunity ranges from $75k-$120k

The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

Apex Service Partners is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by an Apex Recruiter with a @apexservicepartners.com email directly from our organization.