Plumbing Sales Specialist — Customer Care

Lowe's Companies, Inc.; Mobile (AL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Full-Time Sales Associate - Plumbing to assist customers in a busy retail environment in Mobile, AL. You will help customers select plumbing products, process orders, and maintain organized merchandise while ensuring a high standard of service.

The role emphasizes customer-centric support, product knowledge in plumbing, and readiness to assist across departments as needed. Training and growth opportunities are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to stand for long periods and lift 25lbs.
• Preferred: 6 months of Retail and/or customer service experience.
• Preferred: Certification in trade related to department (e.g., hardware, plumbing).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech

Numeracy

Stock replenishment

Communication

Tools

POS systems

Smartphones/Tablets usage

Inventory management systems

Job description

Lowe's Companies, Inc. is seeking a Full-Time Sales Associate - Plumbing to assist customers in a busy retail environment in Mobile, AL. You will help customers select plumbing products, process orders, and maintain organized merchandise while ensuring a high standard of service.

The role emphasizes customer-centric support, product knowledge in plumbing, and readiness to assist across departments as needed. Training and growth opportunities are available.