Plumbing Operations Lead — Build, Coach & Accelerate Growth

Socket.dev; Dublin (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Performance bonus

Company vehicle

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Paid Holidays

In-house barber

Training & development

Career advancement

Job summary

Apex Pros Plumbing, Electric, Heating and Air in Dublin, OH is seeking an experienced Plumbing Manager to lead a growing field team. You will coach technicians, ensure work is performed to code, and collaborate with Sales and Operations to deliver exceptional service.

This role focuses on performance management, process improvement, safety, and professional development, with a path to advance within a fast-growing company that values teamwork and customer satisfaction.

Qualifications

• Minimum 5 years of plumbing management or leadership experience.
• Proven ability to lead, coach, and develop a team of technicians.
• Strong knowledge of plumbing installation procedures and codes.
• Excellent customer service and conflict-resolution skills.
• Ability to manage department performance and achieve measurable goals.

Responsibilities

• Lead and oversee the plumbing department and field team.
• Ensure plumbing work is performed up to code standards.
• Provide daily support to Plumbing Technicians through coaching and on-site support.
• Coach, mentor, and develop technicians with regular feedback.
• Plan and lead weekly technician meetings and drive safety culture.
• Collaborate with Sales, Dispatch, Warehouse, Operations for timely service.

Skills

Leadership

Coaching

Customer service

Communication

Problem-solving

Performance mgmt

Field ops

Safety compliance

Multi-tasking

Accountability

Tools

Plumbing software

Job description

Apex Pros Plumbing, Electric, Heating and Air in Dublin, OH is seeking an experienced Plumbing Manager to lead a growing field team. You will coach technicians, ensure work is performed to code, and collaborate with Sales and Operations to deliver exceptional service.

This role focuses on performance management, process improvement, safety, and professional development, with a path to advance within a fast-growing company that values teamwork and customer satisfaction.