Plumbing Maintenance Technician - Growth & Training

careers-indoortemp; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Uncapped commission

Paid time off

Paid holidays

Medical/Dental/Vision Insurance

401(k) with company match

Tuition reimbursement

Paid parental leave

Job summary

Fire & Ice Heating & Air seeks a Plumbing Maintenance Technician to perform maintenance and repairs on residential plumbing systems while delivering exceptional customer service to homeowners in the Columbus area.

The role emphasizes diagnosing basic plumbing issues, documenting work in ServiceTitan, and collaborating with dispatch and team members to ensure quality service. We offer growth, training, and a comprehensive benefits package.

Qualifications

• Minimum of 1 year of residential plumbing, maintenance, or related experience preferred.
• Strong customer service and communication skills are essential.
• Ability to diagnose basic plumbing issues and explain options to homeowners.

Responsibilities

• Perform maintenance and repairs on residential plumbing systems.
• Diagnose plumbing issues and provide customers with repair and replacement options.
• Deliver exceptional customer service and build trust with homeowners.
• Communicate effectively with customers, dispatch, and team members.
• Accurately document work performed, estimates, and invoices using ServiceTitan.
• Maintain a professional appearance and represent the company positively.

Skills

Customer service

Communication

Diagnostics

Tools

ServiceTitan

Job description

Fire & Ice Heating & Air seeks a Plumbing Maintenance Technician to perform maintenance and repairs on residential plumbing systems while delivering exceptional customer service to homeowners in the Columbus area.

The role emphasizes diagnosing basic plumbing issues, documenting work in ServiceTitan, and collaborating with dispatch and team members to ensure quality service. We offer growth, training, and a comprehensive benefits package.