Plumber

Roto-Rooter; Virginia Beach (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Paid Vacation

401K Retirement Savings Plan

Tuition Reimbursement

Job summary

Roto-Rooter in Virginia Beach is hiring a Journeyman Plumber. Applicants should have strong plumbing knowledge, with three or more years of relevant experience and a valid driver’s license. The role involves customer service, installation, and repair of various plumbing fixtures.

Roto-Rooter offers competitive pay, extensive benefits including medical and dental insurance, and excellent career advancement opportunities. Join a team committed to employee well-being and equal opportunity.

Qualifications

• Valid driver’s license is required.
• Three or more years of plumbing experience is required.
• Good written and oral communication skills necessary.

Responsibilities

• Respond to customer service calls and diagnose plumbing issues.
• Install and repair various plumbing fixtures.
• Conduct sewer and drain cleaning services.

Skills

Plumbing system knowledge

Effective communication

Customer service skills

Sales skills for plumbing products

Education

State plumbing license (preferred)

Excavation Certification (within 1 year)

Job description

Overview

Journeyman Plumber

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

If job security, top pay, excellent benefits, and career advancement representing a well‑known national brand are what you're looking for, Roto-Rooter is the company for you. We pride ourselves on being a great place to work, providing excellent pay (our most experienced plumbers earn more than $100,000 per year), flexible work schedules and top benefits.

Our plumbers provide a wide range of plumbing services, including faucet repairs, water heater installations, and plumbing system replacements.

Responsibilities

• Respond promptly to customer service calls, conduct thorough inspections of plumbing issues, accurately diagnose problems, offer effective solutions and estimates, and successfully close service sales.
• With the necessary licensing, proficiently install and repair various plumbing fixtures including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners.
• Conduct sewer and drain cleaning services in diverse environments such as basements, roofs, confined spaces, and close quarters. Ensure thorough cleaning and restoration of work sites to meet pre‑job conditions.
• Prepare invoice, totaling costs of services/products provided. Collect payment and explain Roto-Rooter guarantee, both in writing and on the provided smartphone.
• Collect payment and move on to the next service call.

Requirements

• A valid driver’s license.
• State plumbing license is preferred.
• Three or more years of repair and service plumbing experience required. Proven track record in the sale of plumbing products and services required.
• Full knowledge of plumbing systems is essential for performing duties.
• Plumbers are expected to gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment. Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. Unlicensed plumbers will be expected to obtain certification as soon as they become eligible, if necessary, by state law.
• Must have good written and oral communication skills for effective customer service. Must have excellent communication and interpersonal skills in client and co-worker relations.

Benefits

At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well‑being of our team and their families. That’s why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.