Player Services Associate

Eastwardho; Chatham (MA); On-site; USD 22,041 - 23,419; Part time

Job summary

Eastward Ho! Golf Club is seeking a seasonal, part-time Outside Golf Operations assistant to support daily operations and guest services. This role focuses on delivering exceptional member experiences in a fast-paced environment.

Responsibilities include bag room, cart barn, practice areas, and caddie duties, with an emphasis on professional conduct and reliable service for members and guests throughout the season.

Qualifications

• Provide exceptional member and guest experience with high customer service.
• Be a visible and accessible front-line staff member to the membership.
• Perform daily operations in the bag room, cart barn, practice areas and staging area.
• Maintain a professional image and deliver consistent service across Golf Operations.

Responsibilities

• Operate the bag room, cart barn and practice areas on a daily basis.
• Caddie for Members and Guests as requested or scheduled.
• Open and close facilities and ensure carts and clubs are clean after rounds.

Skills

Customer service

Guest experience

Front-line staff

Teamwork

Job description

Description

Reports to

Reports to: Head Golf Professional, Assistant Golf Professional(s), Player Services Manager

Employment

Status: Seasonal; Part Time

FLSA Classification

Non-Exempt

Job Summary

To ensure the successful operation of the Outside Golf Operations daily procedures.

Date Position Available

July 2026 – November 2026

Salary expectations

$16.00 - $17.00 an hr.

Requirements

• Provide an exceptional member and guest experience by guaranteeing the highest level of customer service possible.
• Be a key “front-line” staff member by being visible and accessible to the membership.
• Perform the daily operations in the bag room, cart barn, practice areas and staging area.
• Provide exceptional service in all areas of the Golf Operations on a consistent, daily basis.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Open and close the bag room and practice facilities.
• Clean carts and clubs after each member round.
• Caddie for Members and Guest as requested or scheduled.

Qualifications

Applicants must be able to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach, and also able to push, pull or lift up to 50 pounds.

Eastward Ho! is an equal opportunity employer.