Player Assistant - Starter

Clubatsnoqualmieridge; Ocotillo (CA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

401(k) match

Holiday pay

Food discounts

Golf benefits

Employee assistance

Job summary

Arcis Golf at Ocotillo Golf Club in Chandler, AZ is hiring a Part-time Golf Course Starter to set the tone for every round. You’ll greet guests, explain course rules, and help players feel welcomed and prepared.

You will manage the first tee, monitor pace of play, and coordinate with the Golf Shop and Guest Services to keep play moving smoothly. A friendly, proactive attitude is essential for delivering exceptional guest experiences.

Qualifications

• Customer service experience is a plus.
• Strong communication and welcoming demeanor.
• Ability to keep pace and assist guests proactively.

Responsibilities

• Greet each group warmly and set a positive first impression for the course.
• Explain daily course rules, cart restrictions, and pace expectations clearly.
• Provide information about course layout and facilities as needed.
• Greet guests by name when possible to personalize service.
• Maintain an accurate tee sheet and smooth flow of groups to the first tee.

Skills

Guest service

Communication

Organization

Teamwork

Attention to detail

Job description

Club Location: Ocotillo Golf Club - Chandler, AZ Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

PART TIME As the first point of contact on the tee, the Golf Course Starter plays a key role in setting the tone for the guest experience. You are responsible for ensuring a smooth, welcoming, and organized start to every round — while embodying the values of anticipating needs, creating connections, and elevating the experience. On the job:

Guest Experience & Communication

• Greet each group warmly and enthusiastically, offering a positive and confident first impression of the course
• Clearly communicate daily course rules, cart restrictions, and pace of play expectations with a helpful and friendly tone
• Provide information about course layout, facilities, restrooms, and any relevant updates for the day
• Anticipate questions or needs and offer assistance before it’s asked for — going above and beyond to make players feel prepared and supported
• Create a memorable, personal moment by learning and using guest names when possible

Tee Management & Flow of Play

• Maintain an accurate and updated tee sheet, ensuring visibility of all groups and player whereabouts
• Organize and cue groups to the first tee, keeping the flow smooth and timely by having one group on deck and one group on the tee
• Pair up groups when needed to maintain foursomes and maximize pace and efficiency
• Monitor tee start times and communicate any delays, issues, or gaps in play to the Golf Shop and Player Assistants
• Keep the first tee running efficiently while maintaining a calm and welcoming presence

On-Course Support & Oversight

• Periodically tour the golf course to monitor pace of play and assist guests as needed
• Gently remind players of pace expectations and cart rules when appropriate — always with respect and courtesy
• Communicate with Player Assistants and Golf Shop to address delays or support needed on the course
• Assist with special needs or requests from players and take ownership of resolving any on-course concerns

Team Collaboration & Course Presentation

• Coordinate daily activity and course setup with the Golf Shop and Guest Services teams
• Provide accurate updates on tee times, pace issues, or guest feedback to management
• Ensure the starter area is clean, organized, and professionally presented at all times
• Perform other duties as assigned by the Head Golf Professional or Golf Operations Manager

Team Member Lifestyle Perks!

• Medical, mental health, dental and vision insurance
• Life Insurance
• Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout portfolio
• Golf benefits
• Employee assistance program
• Career Growth
• Flexible Schedules
• Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.