Platform Systems Administrator Lead

Leidos Inc; United States; On-site; USD 110,000 - 195,000; Full time

Job summary

Leidos is seeking a Platform Systems Administrator Lead to manage the functionality, performance, and administration of operating systems, applications, web platforms, and SharePoint environments. Responsibilities include configuring modules, workflows, forms, and business rules to support organizational requirements, while maintaining content and ensuring security and data integrity.

The role requires collaboration with internal teams, clients, vendors, and subcontractors to deliver project

Qualifications

• Must have a Secret clearance.
• Bachelor's degree + 8+ years OS/sys admin experience or a Master's with 6+ years.
• Cloud technologies, system design, remote management.
• Strong server and platform administration expertise.
• Experience configuring and supporting enterprise applications and integrated platforms.
• Excellent troubleshooting and analytical skills.
• Strong understanding of system security controls, access management.
• Strong written and verbal communication skills and collaboration with teams and vendors.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Detail-oriented with a strong focus on accuracy and quality.
• Demonstrated ability to work independently and determine appropriate methods for new assignments.

Responsibilities

• Configure, manage, and maintain enterprise platforms including Salesforce, Amazon Connect, SharePoint, web applications, operating systems, and related applications.
• Establish and manage administrator and service accounts, user roles, permissions, and access controls to ensure system and data security.
• Install, validate, and maintain software, patches, upgrades, and enhancements to ensure performance, stability, and compliance.
• Customize and configure system modules, workflows, forms, fields, business rules, UI policies, automation processes, and web-based functionality.
• Administer internal and external web pages and SharePoint sites, including content updates, file transfers, hyperlink integrity, HTML scripting, and posting new material.
• Integrate systems and applications through APIs, web services, and integration tools to ensure data consistency and efficient information exchange.
• Develop and manage reports, dashboards, and analytics to provide insights into system performance, utilization trends, and operational improvements.
• Manage platform data activities including imports, exports, transformations, and data cleanup to maintain integrity and accuracy.
• Monitor system health and performance, conduct audits, perform preventive maintenance, and troubleshoot Level 2 and Level 3 technical issues.
• Coordinate with development teams and stakeholders to gather requirements, develop solutions to complex technical issues, and support system enhancements and releases.
• Plan and oversee system upgrades and environment changes through established configuration and change management processes.
• Support disaster recovery planning and recovery time objectives (RTO), including backup and restoration activities.
• Serve as a technical point of contact and collaborate with internal teams, clients, vendors, and subcontractors on technical solutions, processes, and system support.
• Provide technical guidance and work direction to less experienced staff and support achievement of project and program objectives.
• Maintain accurate documentation of system configurations, procedures, web content, and updates.
• Perform additional duties as assigned.

Skills

Secret clearance

Cloud technologies

Server administration

Security controls

Communication skills

Project management

Education

Bachelor's degree in a related technical discipline

Master's degree in related field

Tools

Salesforce

Amazon Connect

SharePoint

APIs & integration tools

Job description

Description

The Platform Systems Administrator Lead manages the functionality, performance, and administration of operating systems, applications, web platforms, and SharePoint environments. Responsibilities include system configuration, administrator and service accounts, access controls, software installation, patches, documentation, and system performance.

The person in this role will configure system modules, workflows, forms, business rules, web content, and SharePoint components to support organizational requirements. They will also maintain internal and external web content, hyperlink integrity, file transfers, HTML scripting, and content publishing.

The role integrates systems and applications through APIs and web services, develops automated workflows, reports, dashboards, and analytics, and resolves complex technical issues spanning multiple systems. They collaborate with internal teams, clients, vendors, and subcontractors to deliver project objectives and influence technical solutions and processes.

*This position requires candidates to already possess a Secret clearance.

*U.S. citizenship required. Ability to successfully pass criminal history, fingerprint background checks, and credential verification required.

Responsibilities

• Configure, manage, and maintain enterprise platforms including Salesforce, Amazon Connect, SharePoint, web applications, operating systems, and associated applications.

• Establish and manage administrator and service accounts, user roles, permissions, and access controls to ensure system and data security.

• Install, validate, and maintain system-wide software, patches, upgrades, and enhancements to ensure performance, stability, and compliance.

• Customize and configure system modules, workflows, forms, fields, business rules, UI policies, automation processes, and web-based functionality.

• Administer and maintain internal and external web pages and SharePoint sites, including content updates, file transfers, hyperlink integrity, HTML scripting, and posting new material.

• Integrate systems and applications through APIs, web services, and integration tools to ensure data consistency and efficient information exchange.

• Develop and manage reports, dashboards, and analytics to provide insights into system performance, utilization trends, and operational improvements.

• Manage platform data activities including imports, exports, transformations, and data cleanup to maintain integrity and accuracy.

• Monitor system health and performance, conduct audits, perform preventive maintenance, and troubleshoot Level 2 and Level 3 technical issues.

• Coordinate with development teams and stakeholders to gather requirements, develop solutions to complex technical issues, and support system enhancements and releases.

• Plan and oversee system upgrades and environment changes through established configuration and change management processes.

• Support disaster recovery planning and recovery time objectives (RTO), including backup and restoration activities.

• Serve as a technical point of contact and collaborate with internal teams, clients, vendors, and subcontractors on technical solutions, processes, and system support.

• Provide technical guidance and work direction to less experienced staff and support achievement of project and program objectives.

• Maintain accurate documentation of system configurations, procedures, web content, and updates.

• Perform additional duties as assigned.

Required Qualifications

• Must have a Secret clearance.

• Bachelor's degree in a related technical discipline with a minimum of eight (8) years of operating systems and systems administration experience, including supervisory or team lead experience,or a Master's degree with six (6) years of experience.

• In-depth knowledge of cloud technologies, system design, implementation, and remote management.

• Strong technical expertise in server and platform administration.

• Experience configuring and supporting enterprise applications and integrated platforms.

• Excellent troubleshooting and analytical skills with the ability to diagnose and resolve complex technical issues.

• Strong understanding of system security controls, access management, and compliance requirements.

• Strong written and verbal communication skills and the ability to collaborate effectively with technical teams, stakeholders, and vendors.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Detail-oriented with a strong focus on accuracy and quality.

• Demonstrated ability to work independently and determine appropriate methods and procedures for new assignments.

Pay Range

$92,300 - $143,775

$107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as also internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [e-mail].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.