Platform Resident Consultant - Falcon Expert (Remote)

CrowdStrike Inc.; Oregon; Híbrido; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Market-leading compensation and equity

Comprehensive wellness programs

Generous vacation and holidays

Parental and adoption leave

Professional development opportunities

Employee networks and volunteer机会

Vibrant office culture

Great Place to Work certification

Descripción de la vacante

CrowdStrike is seeking a Platform Resident Consultant to partner with strategic customers and maximize Falcon value. You will be embedded with customer teams, deploying, configuring, and optimizing the Falcon platform while ensuring ongoing operational excellence and successful adoption.

Must have deep knowledge across Falcon modules (Endpoint, Identity, Cloud) and strong consulting, communication, and scripting capabilities. Travel up to 20% and a remote/embedded work arrangement are common.

Formación

• Bachelor’s degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience
• 5+ years of experience with relevant security applications, which could include endpoint, identity, cloud, SIEM, etc.
• 3+ years of client-facing consulting experience
• Basic understanding of software deployment technologies
• Knowledgeable on Windows, Mac, and Linux platforms
• Experience in computer and network systems security
• Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Consulting Skills
• Exceptional communication skills with ability to explain technical concepts to varied audiences
• Strong presentation and training delivery capabilities
• Self-motivated with excellent time management and prioritization skills
• Customer-focused mindset with commitment to driving customer success
• Ability to work independently in a remote/embedded environment
• Strong problem-solving and analytical thinking abilities
• High level of motivation; self-starter; results driven
• Proactive and thorough ability to manage work and prioritize customer projects
• Ability to travel up to 20% of the time

Responsabilidades

• Serve as the primary technical advisor for assigned strategic customer accounts
• Develop and maintain trusted advisor relationships with customer security teams and leadership
• Understand customer security operations workflows, use cases, and business objectives
• Mentor customer teams on Falcon best practices and threat hunting techniques
• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
• Assisting customer with operationalizing all modules of the Falcon platform
• Troubleshoot customer issues across small to large enterprises
• Utilize and engineer native and 3rd party software deployment technologies
• Develop scripting and application solutions using Falcon APIs
• Work closely and collaboratively with Professional Services team to develop customer facing collateral
• Work closely and collaboratively with customer information technology teams
• Leverage CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
• Assist customers with the integration of CrowdStrike into existing tools
• Guide customer leads with incident management functions

Conocimientos

Communication skills

Presentation skills

Time management

Customer focus

Remote work ability

Problem solving

Travel readiness

Educación

Bachelor’s degree in CS/IT/Cybersecurity or related field

Herramientas

PowerShell

Python

Bash

Windows

Mac

Linux

Descripción del empleo

CrowdStrike is seeking a Platform Resident Consultant to partner with strategic customers and maximize Falcon value. You will be embedded with customer teams, deploying, configuring, and optimizing the Falcon platform while ensuring ongoing operational excellence and successful adoption.

Must have deep knowledge across Falcon modules (Endpoint, Identity, Cloud) and strong consulting, communication, and scripting capabilities. Travel up to 20% and a remote/embedded work arrangement are common.