Platform Reliability Engineer – AI Sandbox for Slack

Salesforce, Inc.; San Francisco (CA); On-site; USD 179,000 - 246,000; Full time

Job summary

Salesforce, Inc. is hiring for an Experience Developer focused on Slack infrastructure. You will own production systems, scale the AI sandbox fleet, and help determine how agents run safely at Slack.

You will work with AWS, Terraform and modern dev tooling to deliver reliable, observable, automated environments and on-call reliability. This role emphasizes ownership, security, and continuous improvement.

Qualifications

• 3+ years building and operating production systems.
• Experience with AWS EC2, networking, IAM and infrastructure as code.
• Proficient in Go or Python.
• Experience on-call for critical systems.
• Knowledge of Terraform or similar is a plus.

Responsibilities

• Scale the AI sandbox fleet with capacity planning, safe rollouts, image builds and monitoring alerts.
• Harden isolation between agents, sandboxes and rest of the platform (networking, egress controls, secrets handling).
• Run and improve remote dev environments, from Terraform images to automation that pauses idle environments.
• Build observability with SLOs, dashboards and logs for actionable decisions.
• Join weekly on-call rotations after ramp-up and fix issues, then automate the fix.

Skills

3+ years exp

AWS EC2

Go

Python

On-call experience

AI coding tools

Terraform

Tools

Terraform

Job description

Salesforce, Inc. is hiring for an Experience Developer focused on Slack infrastructure. You will own production systems, scale the AI sandbox fleet, and help determine how agents run safely at Slack.

You will work with AWS, Terraform and modern dev tooling to deliver reliable, observable, automated environments and on-call reliability. This role emphasizes ownership, security, and continuous improvement.