Platform Product Manager - Healthcare SaaS

Quest Analytics; Salem (NH); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Affordable medical, dental and vision

Competitive salary and bonus

Flexible vacation, sick time and holyd

Remote, hybrid or in-office options

Job summary

Quest Analytics seeks a Platform Product Manager to own shared capabilities across product teams, guiding what and why behind platform work. You'll collaborate with Engineering, Architecture, Data, Regulatory, Legal, Client Services, and Finance to deliver reusable capabilities across products and markets.

You will set vision, roadmap, and requirements for the platform lifecycle, from initial problem framing through adoption, to ensure alignment with payer workflows and client needs.

Qualifications

• 3+ years of Product Management in a SaaS environment, with capability development and go-to-market experience.
• Bachelor's or Master's degree in a related field, or equivalent mix of education and experience.
• Strong PM fundamentals: discovery, prioritization, requirements, Agile delivery, and stakeholder management.
• Working knowledge of APIs, data modeling, governance, metadata, and data quality.

Responsibilities

• Become SME on health plan operations and translate into platform capabilities.
• Prioritize platform work by internal teams, clients, and company strategy.
• Define API contracts, data models, and lifecycle policies for shared capabilities.
• Maintain integrated plans, risk logs, and drive cross-team deliverables with multiple functions.
• Ensure regulatory, privacy, and security requirements including PHI protection under HIPAA.

Skills

SaaS Product Management

APIs

Data modeling

Governance

Metadata

Data quality

Agile delivery

Stakeholder management

Healthcare domain familiarity

Communication skills

Education

Bachelor's or Master's degree in related field or equivalent experience

Tools

Azure Data Factory

Azure Synapse

Fabric

Databricks

Snowflake

Job description

At Quest Analytics®, we build technology that helps health plans navigate some of the most complex challenges in healthcare. We’re searching for a Platform Product Manager to own the shared capabilities our product teams build on. You’ll own the “what and why” for those capabilities, then bring Engineering, Architecture, Data, Regulatory, Legal, Client Services, and Finance together to deliver measurable results. You’ll own a capability from the first problem through adoption, learning how health plans work so what we build fits into payer workflows and changes how clients use Quest Analytics®. Healthcare experience is preferred, and we welcome candidates from other domains who bring strong communication, sharp curiosity, and a record of picking up a new industry quickly. Set the vision, roadmap, and requirements for shared platform capabilities across their full lifecycle, from the first problem through adoption, building for reuse across products and new markets.

Responsibilities

• Become a SME on how health plans operate and translate that into capabilities that fit payer workflows.
• Prioritize platform work by weighing the needs of internal product teams, clients, and company strategy.
• Define the API contracts, data models, and lifecycle policies behind shared capabilities.
• Keep an integrated plan, risk log, and decision record, and drive cross-team deliverables to completion with Engineering, Architecture, Data, Regulatory, Legal, Client Services, and Finance.
• Meet contractual, regulatory, privacy, and security requirements, including protecting Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
• Use AI and other emerging technologies in your daily work to move faster and innovate, while keeping sound judgment, data integrity, and compliance standards.

Qualifications

• 3+ years of Product Management experience in a SaaS environment, with strong experience taking product capabilities through development and into market.
• Bachelor's or Master's degree in a related field, or an equivalent combination of education and relevant professional experience.
• Strong Product Management fundamentals, including discovery, prioritization, requirements development, Agile delivery, and stakeholder management.
• Working knowledge of APIs, data modeling, governance, metadata, and data quality.
• Experience with cloud data platforms (Azure Data Factory, Synapse, Fabric, Databricks, Snowflake, or comparable).
• A proven system for tracking plans, risks, and dependencies across teams.
• Experience on Agile, Scrum, Lean, or DevOps teams.
• Strong communication and relationship-building skills across technical and nontechnical audiences.
• Healthcare experience, ideally with provider, member, claims, or network data.
• Familiarity with network adequacy or provider data standards.

\For more than 20 years, we’ve been improving provider network management one groundbreaking innovation at a time. 90% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here.

Workplace flexibility – you choose between remote, hybrid or in-office.

• Affordable employee medical, dental and vision plans with low employee cost
• Competitive salary and success sharing bonus
• Flexible vacation, plus sick time and holidays

Quest Analytics is a remote-first organization that values collaboration, communication, and engagement.

Relocation Requirement: While many positions at Quest Analytics are remote, employees are expected to reside in and perform work from the location disclosed during the hiring process. Any relocation must be communicated to and approved by Quest Analytics in advance.

Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence job posting displayed on websites other than questanalytics.