Platform Operations Manager

RPMGlobal; Bethesda (MD); On-site; USD 150,000 - 190,000; Full time

Job summary

Base-2 Solutions is seeking a Platform Operations Manager to lead a modern tech stack supporting the DOMEX Data Discovery Platform modernization. The role ensures uptime, performance, and reliability of a containerized microservices platform while fostering a strong DevSecOps culture.

Requires DoD 8570 II+ certification and extensive experience with Kubernetes, AWS, Elasticsearch, and PostgreSQL, plus cross-functional leadership and incident response skills.

Qualifications

• BS in engineering, CS, or related field or equivalent experience.
• 15+ years of relevant experience; 13+ years with Master’s.
• DoD 8570.01-M IAT II+ certification (e.g., Security+ CE, CySA+, CCNA Security, SSCP, CISSP).
• Ability to obtain Privileged User Account (PUA) certification.
• Experience with Kubernetes, GitLab pipelines, Linux and containerized environments.
• Experience with cloud services (preferably AWS).
• Demonstrated cross-functional coordination and leadership.

Responsibilities

• Ensure uptime, performance, and capacity planning for a large-scale microservice platform.
• Leverage monitoring tools to detect and resolve issues.
• Lead triage, root-cause analysis, and post-incident reviews.
• Define and track reliability metrics (SLIs/SLOs).
• Lead a team of system administrators supporting a help desk during core hours.
• Partner with systems engineers to design solutions, contribute to documentation, and support architectural alignment.
• Participate in SAFe Agile release planning, scrums, design sessions, bug triage, and cross-team coordination.

Skills

Kubernetes

GitLab pipelines

Linux

Containerization

IAT II+ cert

Team leadership

DevSecOps

Incident response

Cross-functional coord

Education

BS in Engineering / CS / Systems Engineering

Master's degree +13+ years

15+ years experience (equiv. degree)

Tools

Elasticsearch

PostgreSQL

Kafka

Logstash

Kibana

Appian

AWS

Keycloak

Job description

Position Summary

Base-2 Solutions is seeking a Platform Operations Manager to lead the design, development, and deployment of a modern technology stack supporting the DOMEX Data Discovery Platform (D3P) Modernization Program. This role supports the mission to centralize and standardize the Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) of Open Source Intelligence (OSINT) across the Defense Intelligence Enterprise. The position requires ensuring availability, reliability, and performance of a full-stack, containerized microservices platform and fostering a strong DevSecOps culture while collaborating with multidisciplinary teams in a fast-paced environment.

Essential Duties and Responsibilities

• Ensure uptime, performance, and capacity planning for a large-scale big data production platform with a microservice architecture running on Kubernetes, Elasticsearch, PostgreSQL, Kafka, and technologies such as Java, Python, React, and low-code tools like Appian.
• Leverage monitoring tools to proactively detect and resolve issues.
• Lead triage, troubleshooting, root-cause analysis, and post-incident reviews.
• Define and track reliability metrics including SLIs and SLOs.
• Lead a team of system administrators supporting a help desk during core hours; set technical standards and mentor staff.
• Partner with systems engineers to design solutions, contribute to documentation, and support architectural alignment.
• Participate in SAFe Agile release planning, scrums, design sessions, bug triage, and cross-team coordination.

Required Qualifications

• BS in Engineering, Computer Science, Systems Engineering, or related field (or equivalent experience) with 15+ years of relevant experience; 13+ years with a Master's; additional experience may substitute for a degree.
• At least one DoD 8570.01-M IAT Level II+ certification (e.g., Security+ CE, CySA+, CCNA Security, SSCP, CISSP (or Associate)).
• Ability to obtain Privileged User Account (PUA) certification.
• Experience with Kubernetes, GitLab pipelines, Linux, and containerized environments.
• Experience supporting enterprise-scale production systems.
• Experience with cloud services (preferably AWS) and cloud infrastructure.
• Familiarity with Elasticsearch, PostgreSQL, Logstash, Kibana, and Keycloak.
• Demonstrated success in cross-functional coordination and execution.
• Team leadership and line management experience.
• Strong communication skills and ability to perform under pressure during incidents.

Preferred Qualifications

• Experience with Agile methodologies.
• Development experience with Bash, PowerShell, SALT, Python, Groovy, Java, etc.
• Experience with Appian or other low-code platforms.
• Experience with technologies such as Kafka, AMQP/JMS, Prometheus/Grafana, GPU-based Kubernetes, SALT automation, Nexus, or GraphQL.
• Knowledge of security best practices including authentication/authorization, secrets management, and data protection.
• Infrastructure-as-code experience with CloudFormation, Terraform, Pulumi.
• AWS cloud certifications.

Required Education and Experience Equivalency

• BS in Engineering, Computer Science, Systems Engineering, or related field (or equivalent experience) with 15+ years of experience.
• Master's degree with 13+ years of experience.

Required Certifications

• At least one DoD 8570.01-M IAT Level II+ certification (e.g., Security+ CE, CySA+, CCNA Security, SSCP, CISSP (or Associate)).
• Ability to obtain Privileged User Account (PUA) certification.

Required Security Clearance

• Active Top Secret/SCI