Platform Engineering and Operations Lead (Palantir)

Acosta, Inc.; Rogers (AR); Vor Ort; USD 175.000 - 190.000; Vollzeit

Zusammenfassung

Acosta Group seeks a Platform Engineer & Operations Lead to own the Palantir Foundry and AIP ecosystem within the AI Center of Excellence. You will engineer a secure, reliable, governed platform and support product teams through design, build, deployment, and production support.

The role covers platform admin, IAM, observability, FinOps, and vendor leadership, partnering with Palantir and enterprise teams to balance speed, reliability, governance, and cost.

Qualifikationen

• 10+ years in software, data, platform, or cloud engineering; DevSecOps; SRE; enterprise integration; or related domains.
• 5+ years building or operating enterprise data, analytics, AI, developer, or cloud platforms in production.
• Hands-on Foundry platform engineering or administration and AIP delivery or operations experience.
• Experience supporting multiple delivery teams through build, deployment, go-live, stabilization, and ongoing operations in secure, governed environments.
• Experience leading vendor engineers, managed-service teams, or distributed resources.
• Deep technical capability in Foundry administration, AIP enablement, ontology governance, data pipelines, apps, actions, and integrations.
• Proficiency in DevSecOps, CI/CD, release controls, IAM/RBAC, least-privilege design, and enterprise security practices.
• Strong troubleshooting and production engineering skills; observability, SLAs/SLOs, incident response, resilience, and disaster recovery.
• Understanding of APIs, enterprise integration, data movement, cloud services, and cross-platform ownership.
• Ability to connect platform consumption to cost and optimization.

Aufgaben

• Platform engineering: Own Foundry and AIP admin, environment strategy, releases, upgrades, capacity, health.
• Solution delivery: Partner with delivery teams on architecture, build, integration, testing, deployment, go-live readiness.
• Production reliability: Establish monitoring, runbooks, incident response, root-cause analysis, and recovery practices.
• DevSecOps: Establish repeatable development, testing, deployment practices with quality gates and traceability.
• Security and access: Own IAM/RBAC, least privilege, approvals, reviews, and auditable permissions.
• Ontology governance: Define standards, stewardship, lifecycle, and documentation for shared objects and relationships.
• Enterprise integration: Build secure, observable integrations across apps, APIs, data platforms, and cloud services.
• FinOps: Cost visibility, forecasting, budgeting input, and optimization reviews; guide vendor renewals.
• Vendor leadership: Set priorities, review designs, and ensure knowledge transfer and internal ownership.
• Enablement: Create onboarding guidance, templates, and playbooks; partner withPalantir and stakeholders.

Kenntnisse

Foundry admin

AIP enablement

DevSecOps

IAM/RBAC

Observability

FinOps

Platform governance

Vendor leadership

Enterprise integration

Cost optimization

Jobbeschreibung

DESCRIPTION

The Platform Engineer & Operations Lead is the hands-on internal technical owner of Acosta Group's enterprise Palantir Foundry and Artificial Intelligence Platform (AIP) ecosystem within the AI Center of Excellence. This role engineers and operates a secure, reliable, governed, reusable, and cost-effective platform while supporting product, program, and project teams from solution design and build through deployment, go-live, stabilization, and ongoing production support.

The role owns platform administration, DevSecOps, identity and access management, observability, enterprise integration, ontology governance, and FinOps. It provides technical direction to vendor engineers, sets engineering standards and priorities, reviews deliverables, manages escalations, and retains critical platform knowledge and decision-making within the enterprise.

RESPONSIBILITIES

• Platform engineering: Own Foundry and AIP administration, configuration, environment strategy, releases, upgrades, capacity, and operational health. Engineer shared services, automation, and reusable patterns for AIP applications, agents, workflows, and model/tool integration.

• Solution delivery: Partner with delivery teams on architecture, hands-on build, integration, testing, deployment, go-live readiness, and stabilization. Coordinate environments, access, release windows, cutover, and post-production support ownership.

• Production reliability: Establish monitoring, alerting, service levels, runbooks, incident response, problem management, and escalation paths. Lead complex incidents, root-cause analysis, service restoration, and continuous improvement; define and test recovery and continuity practices.

• DevSecOps: Establish repeatable development, testing, promotion, and deployment practices for code, configuration, data products, ontology changes, and AIP capabilities. Implement quality gates, traceability, segregation of duties, rollback plans, and production-readiness controls.

• Security and access: Own identity and access management (IAM) and role-based access control (RBAC), including least privilege, privileged access, approvals, periodic reviews, and auditable permissions. Partner with Cyber and enterprise teams on vulnerability management, policy compliance, and control remediation.

• Ontology governance: Define design standards, stewardship, lifecycle management, documentation, and controlled change for shared objects, relationships, actions, interfaces, and business concepts. Promote reuse and assess downstream impacts, lineage, data quality, security, testing, and versioning.

• Enterprise integration: Establish secure, resilient, observable integrations across enterprise applications, APIs, data platforms, identity services, analytics tools, and cloud services. Partner with data engineering on pipeline reliability, orchestration, performance, and cross-platform issue resolution.

• FinOps: Establish consumption and cost visibility, allocation, forecasting, budgeting inputs, and optimization reviews where data is available. Translate cost drivers into architecture, processing, scheduling, retention, and configuration improvements; support vendor/SOW and renewal decisions.

• Vendor technical leadership: Set vendor engineering priorities, capacity, service expectations, quality standards, and escalation procedures. Review designs, code, configuration, operational changes, and incident analysis; ensure knowledge transfer, documentation, coverage, and internal technical ownership.

• Enablement and partnership: Create onboarding guidance, reference implementations, templates, and engineering playbooks. Partner with Palantir, product teams, Cyber, Infrastructure, Data Governance, Finance, and business stakeholders to balance delivery speed, reliability, reuse, governance, and cost.

QUALIFICATIONS

• 10+ years of progressive experience in software, data, platform, or cloud engineering; DevSecOps; site reliability engineering (SRE); enterprise integration; or related technical domains.

• 5+ years building or operating enterprise data, analytics, AI, developer, or cloud platforms in production.

• Demonstrated hands-on Foundry platform engineering or administration and AIP solution delivery or operations experience, including production support-not solely application development, architecture advisory, or vendor contract management.

• Experience supporting multiple delivery teams through build, deployment, go-live, stabilization, and ongoing operations in environments requiring security, reliability, governance, auditability, and cost management.

• Experience technically leading vendor engineers, managed-service teams, consultants, or distributed engineering resources.

• Deep technical capability in Foundry administration, AIP enablement, ontology design and governance, data pipelines, applications, actions, and integrations.

• Proficiency in DevSecOps, CI/CD, release controls, environment promotion, IAM/RBAC, least-privilege design, and enterprise security practices.

• Strong troubleshooting and production engineering skills, including observability, SLAs/SLOs, incident response, resilience, disaster recovery, and operational readiness.

• Understanding of APIs, enterprise integration, data movement, cloud services, and cross-platform ownership and support.

• Ability to connect platform consumption and solution design to allocation, forecasting, optimization, and cost-to-serve.

• Hands-on technical leadership, sound prioritization, and the ability to direct vendor teams while balancing delivery, reliability, security, governance, and cost.

• Strong stakeholder partnership and written and verbal communication skills; ability to translate technical risks and investment needs into business decisions, clear documentation, and executive-ready updates.

• Adaptability in an evolving, multi-team environment. Experience with shared enterprise Palantir environments, Palantir partner organizations, major cloud/identity/data integrations, and reusable platform services is advantageous.

ABOUT US

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That's why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you're looking for part-time flexibility or full-time career advancement.

Ready for a career path that’s as unique as you? Discover your path at Acosta Group!

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail] . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $175000.00 - $190000.00

Company: Acosta Employee Holdco LLC

Req ID: 43008

Employer Description: US_ACOSTA_GRP_EMP_DESC