Platform Engineer, Specialist

Vanguard; Raleigh (NC); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Vanguard is seeking an experienced Platform Engineer, Specialist to design, implement, and support technology platforms enabling critical business capabilities. You will solve cross-domain issues, improve performance and reliability, and mentor colleagues while establishing standards.

This role blends hands-on problem solving with technical leadership and collaboration with the business to deliver scalable technology solutions in a hybrid work environment.

Qualifications

• Minimum five years of related work experience.
• Undergraduate degree in a related field or equivalent experience.
• Experience designing, implementing, and supporting platforms.

Responsibilities

• Design, implement, and deploy technology platforms that meet evolving business needs.
• Provide advanced technical support for complex production environments.
• Develop and maintain technical standards, best practices, and documentation.
• Evaluate technologies and vendor solutions with informed recommendations.
• Manage promotion of code across development, test, and production environments.
• Mentor junior team members on processes, releases, troubleshooting, and issues.
• Support system administration and requirements analysis, design, and architecture.
• Contribute technical content to project deliverables and maintain clear documentation.
• Participate in special projects that evolve the technology environment.

Skills

Platform engineering

Technical leadership

Mentoring teammates

Problem solving

Education

Bachelor's degree or equivalent

Job description

Position Overview

We are seeking an experienced Platform Engineer, Specialist to help design, implement, and support the technology platforms that enable critical business capabilities. In this role, you will bring deep technical expertise to complex projects and production environments, solving challenging issues that span multiple technology domains. You will also play an important role in improving platform performance and reliability, establishing technical standards, evaluating new technologies, and mentoring other members of the team.

This is an opportunity for an experienced engineer who enjoys combining hands‑on problem solving with technical leadership and partnering with the business to deliver effective, scalable technology solutions.

Core Responsibilities

• Design, implement, and deploy technology platforms that support evolving business needs, identifying opportunities to improve performance, reliability, and overall platform effectiveness.
• Provide advanced technical support for complex production environments, diagnosing and resolving hardware and software issues across multiple platforms and technology domains.
• Develop and maintain technical standards, best practices, and documentation to support consistent and reliable platform operations.
• Evaluate technologies and vendor solutions, providing informed recommendations on new technologies, products, and opportunities for improvement.
• Manage the promotion of code across development, test, and production environments, including change control documentation and post‑production support.
• Build a strong understanding of business functions and requirements, working with stakeholders to identify the most appropriate technical solutions for their needs.
• Serve as a technical resource and mentor to more junior team members, providing guidance on processes, releases, troubleshooting, and complex technical issues.
• Support system administration and systems analysis activities, including requirements analysis, technical design, and logical and physical system design.
• Contribute technical content to project deliverables and maintain clear, accurate documentation for the team.
• Participate in special projects and other initiatives that support the continued evolution of the technology environment.

Qualifications

• Minimum of five years of related work experience.
• Undergraduate degree in a related field or the equivalent combination of training and experience.

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long‑term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.