Platform Engineer IV

Softcom Systems Inc

Denver (CO)

Hybrid

USD 120,000 - 180,000

Full time

5 days ago

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Job summary

Charter Communications in Denver (IIA) is seeking a Platform Engineer IV to design and operate the AWS infrastructure that powers the IIA Data Lake and AI agent workloads. You will build scalable, secure production environments and automate deployments across teams.

The role emphasizes IaC with Terraform/CloudFormation, CI/CD with GitLab, and containerized services. You will collaborate with Platform and Data teams to drive reliable data pipelines and proactive monitoring.

Qualifications

Ability to read, write, speak and understand English.
Expert-level experience with AWS services: EC2, S3, IAM, VPC, Glue, Athena, EMR, Secrets Manager.
Strong IaC experience using Terraform; CloudFormation a plus.
Experience managing cross-account AWS architectures and VPC connectivity.
Proficiency in Python and automation scripting.
Experience with CI/CD pipelines and containerization.
Ability to work across teams and communicate complex infra decisions.

Responsibilities

Design and manage AWS infrastructure for the IIA Data Lake and agent runtimes.
Build and maintain CI/CD pipelines for AI agent deployments.
Develop utilitarian application code and automation for deployment and ops.
Coordinate with platform teams on connectivity and security.
Ensure production environments are scalable, secure, and reliable.

Skills

AWS

Terraform

CI/CD

Python

Docker

IAM

Networking

Cross-team collaboration

Education

Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field

Tools

Terraform

CloudFormation

Docker

GitLab CI/CD

LangSmith

Neptune

Athena

EMR

Job description

MARY:Charter's Infrastructure Intelligence and Analytics (IIA) team builds and operates the data platform and AI agent infrastructure that powers proactive network monitoring and autonomous investigation for Charter's network operations. As part of this group, the Platform Engineer IV designs, builds, and maintains the AWS infrastructure that underpins the IIA Data Lake, agent runtime environments, CI/CD pipelines, and graph database systems, and develops the utilitarian application code, automation, and internal tooling for those systems. This role ensures production environments are stable, scalable, and secure while enabling data science and agentic AI workloads to operate reliably at s

cale.

MAJOR DUTIES AND RESPONSIBIL

ITIES:Responsibilities span across the following areas. Individual focus areas will be determined based on team needs and candidate stre

ngths:Infrastructure and Data

Lake:Design and manage AWS infrastructure for the IIA Data Lake including S3 storage, Glue data catalog, Athena query engine, and EMR compute clu
sters.Manage cross-account connectivity, VPC networking, security groups, and IAM roles/policies to enable secure data flow between IIA, upstream data providers, and downstream cons
umers.Build and maintain infrastructure for AI agent runtime environments, including compute resources for LangGraph agents deployed via LangSmith Deploy
ments.Support deployment and operation of AWS Neptune for the network topology graph (digital twin), including capacity planning, schema design support, and performance t
uning.Implement and manage infrastructure-as-code (Terraform, CloudFormation) for repeatable, auditable environment provisi
oning.Manage IAM access key rotations, secrets management (AWS Secrets Manager, Delinea), and security compliance for on-premises and cloud integrations (e.g., Splunk Edge Proce

ssor).CI/CD and Agent Deploy

ments:Build and maintain CI/CD pipelines for AI agent deployments using GitLab CI/CD, Docker, and Artifa
ctory.Manage container lifecycle for agents deployed via LangSmith Deployments, including image builds, versioning, and rollback proce
dures.Automate deployment workflows to enable rapid, reliable promotion of agents from development through produ
ction.Coordinate with SpecGPT platform team on AI Gateway integration, cross-account deployment, and connectivity require

ments.Application Development and To

oling:Develop and maintain utilitarian application code: scripts, CLIs, small services, and automation utilities (primarily Python) that support data ingestion, deployment, environment provisioning, and operational work
flows.Write integration code and glue services that connect IIA systems with upstream data providers, downstream consumers, and external plat

forms.Production Opera

tions:Ensure production environment stability through monitoring, alerting, and incident response. Maintain SLAs for data pipeline availability and agent u
ptime.Implement production monitoring and alerting for deployed agents (health checks, error rates, latency, resource utilizes
tion).Coordinate with upstream data teams and platform teams (SpecGPT, Splunk, Public Cloud) on connectivity, firewall requests, and integration require
ments.Support data engineering team with infrastructure needs for new data source onboarding (storage provisioning, access controls, pipeline com
pute).Perform other duties as req

uired. REQUIRED QUALIFIC

ATIONS:Skills/Abilities and Kno

wledge:Ability to read, write, speak and understand
EnglishStrong communication skills with ability to explain infrastructure decisions to non-infrastructure stake
holdersExpert-level experience with AWS services: EC2, S3, IAM, VPC, Glue, Athena, EMR, Secrets Manager, Clo
udWatchStrong experience with infrastructure-as-code (Terraform preferred, CloudFormation acce
ptable)Experience managing cross-account AWS architectures, VPC peering, PrivateLink, and transit gateway configu
rationsExperience with IAM policy design, least-privilege access patterns, and service account man
agementExperience with containerization (Docker) and container orches
trationExperience with CI/CD pipelines (GitLab CI pre
ferred)Proficiency with Linux-based operating systems and shell sc
riptingExperience with monitoring and alerting tools (CloudWatch, Prometheus, Grafana, or s
imilar)Understanding of networking fundamentals: DNS, CIDR, NAT, firewalls, security
groupsDemonstrated ability to work across teams and coordinate with external platform owners on connectivity and access requi
rementsProficiency in Python (or a comparable general-purpose language) for building automation, tooling, and appli
cationsSolid software engineering fundamentals: Git-based workflows, code review, modular and reusable design, dependency management, and writing maintainable, document
ed codeExperience writing automated tests (unit/integration) for application and infrastructure code, and integrating those tests int
o CI/CDAbility to write integration code against REST APIs and cloud SDKs (e.g., AWS SDK /

boto3) PREFERRED QUALIFI

CATIONS:Skills/Abilities and Kn

owledge:Experience with graph databases (AWS Neptune, Neo4j) including deployment, scaling, and operational ma
nagementExperience with Apache Kafka or similar streaming p
latformsExperience with Apache Spark (Scala preferred) for distributed data pr
ocessingExperience with Airflow or similar workflow orchestration p
latformsExperience in the telecommunications industry or other large-scale network operations envi
ronmentsFamiliarity with AI/ML infrastructure requirements (model serving, GPU/CPU compute, artifact management via MLflow or
similar)Experience with Splunk integration, particularly Edge Processor and MCP conn
ectivityAWS certifications (Solutions Architect, DevOps Engineer, or
similar)Experience developing and operating small services or APIs (e.g., FastAPI/Flask) in a production env

ducation:Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field, or relevant e

xperience Related E