platform engineer for observability platforms

HireHi; United States; Remote; USD 140,000 - 230,000; Full time

Benefits offered by this job

Flexible working hours

Private medical insurance compensation

Education budget

Co-working and gym reimbursement

Vacation and holidays

Job summary

HireHi ищет опытного инженера по инфраструктуре для поддержки observability-платформы и GitLab CI. Вы будете отвечать за устойчивость сервисов, обновления и автоматизацию через IaC, а также развивать runbooks и документацию. В команде ценится умение сотрудничать с разработчиками и управлять инцидентами.

Требуется опыт работы с Kubernetes, GitLab CI, Prometheus и Grafana; английский не ниже upper-intermediate; акцент на самообслуживание и эффективное взаимодействие с командами.

Qualifications

• Старший уровень опыта в инфраструктуре, платформах или SRE.
• Опыт работы с Kubernetes в продакшене через GitOps и обновления кластеров.
• IaC с использованием Ansible и Terraform/OpenTofu; изменения через merge-запросы.
• Администрирование GitLab и GitLab CI, self-hosted или SaaS.
• Знание Prometheus и Grafana: настройка алертов и дашбордов.
• Умение писать технические пояснения, runbooks и уведомления.
• Сильные коммуникативные навыки и работа с заинтересованными сторонами.
• Продвинутые навыки работы с AI-ассистентами (Claude, Codex); проверка результатов.
• Уровень английского не ниже upper-intermediate.
• Не подходит кандидатам, ориентированным только на тикет-queue; важны bare metal/ВМ.

Responsibilities

• Эксплуатация и поддержка observability-платформы, мониторинг расходов и емкости, настройка алертинга.
• Управление GitLab и CI-флоу, обновлениями, емкостью, доступом, бэкапами и учениями восстановления.
• Поддержка других сервисов через мониторинг и документацию runbooks.
• Развертывание новых сервисов как код, выбор дизайна и обеспечение управляемости.
• Обработка запросов разработчиков: доступ, пайплайны, экспортёры и дашборды; перевод повторяющихся задач в self-service.
• Ответ на инциденты, диагностика, восстановление и пост-мортем-расследования; внедрение профилактики.
• Деление изменений как код через MR, планирование и проверку изменений.
• Написание инструкций, уведомлений и статусов для инженеров за пределами команды.
• Работа с ИИ-агентами: делегирование сбора, черновиков и обучение команды.

Skills

Kubernetes

GitLab

CI/CD

GitOps

Ansible

Terraform/OpenTofu

Prometheus

Grafana

Runbooks

English

Tools

GitLab CI

OpenTofu

Terraform

Ansible

Prometheus

Grafana

Job description

Описание

CloudLinux builds Linux infrastructure and security products for hosting companies and data centers. Its Infrastructure Department runs an observability platform, GitLab, CI runners, engineering services, and provisioning and configuration automation.

Задачи

• Run the observability platform, keep it healthy, onboard teams, monitor cost and capacity, and maintain alerting
• Run GitLab and the CI runner fleet, including upgrades, capacity, access, backups, and restore drills
• Keep other services healthy with production monitoring and runbooks
• Deploy requested services from scratch by researching options, choosing designs, and ensuring they are managed as code, monitored, backed up, and documented
• Handle developers’ requests related to access, onboarding, pipeline issues, exporters, and dashboards, and turn recurring requests into self-service
• Respond to incidents, diagnose and mitigate impact, restore services safely, complete root-cause analyses and post-mortems, and implement prevention or detection improvements
• Ship changes as code through reviewed merge requests, planning and checking each change
• Write runbooks, onboarding guides, maintenance notices, and status updates for engineers outside the team
• Work with AI agents by delegating collection and drafting, reviewing their output, and recording lessons for the team

Требования

• Senior-level experience in infrastructure, platform, or site reliability engineering, including responsibility for keeping at least one production service running Linux systems administration and debugging on bare metal and virtual machines
• Production Kubernetes experience delivered through GitOps, including personally performing cluster upgrades
• Infrastructure as code experience using Ansible and Terraform or OpenTofu, with changes reviewed in merge requests
• Production GitLab administration and GitLab CI experience, self-hosted or SaaS; equivalent depth with another CI system is acceptable
• Working knowledge of Prometheus and Grafana, including running them for a team, writing alert rules and dashboards, and reading PromQL
• Ability to write technical explanations for engineers outside the team, including runbooks, notices, and responses to requests
• Strong communication and interpersonal skills; able to understand product-team needs, agree on scope, priority, and timing, push back politely, and keep stakeholders informed
• Advanced use of AI engineering assistants such as Claude and Codex, including providing context, breaking down tasks, designing agent loops, and delegating scoped end-to-end execution with clear stop conditions; able to explain, debug, and test automation and verify generated commands, scripts, and conclusions before production use
• Upper-intermediate or higher English
• Not suited to candidates seeking ticket-queue operations, a pure cloud or Kubernetes role, or responsibility as a DBA, network engineer, or security engineer. Recurring requests are expected to become self-service; bare metal and virtual machines are a significant part of the infrastructure, and other teams run their own systems
• Будет плюсом: SLO and burn-rate alert design with data-sized thresholds, Kata Containers, Firecracker or gVisor, S3-compatible object storage such as Ceph RGW, AWS cost work, self-hosted Sentry or Kafka-, ClickHouse- and Redis-backed applications kept running under load, Python or Go for exporters and small internal services

Условия

• Flexible working hours 24
• Paid vacation days per year, 10 national holidays, and unlimited sick leave
• Private medical insurance compensation
• Co-working and gym/sports reimbursement
• Education budget
• Opportunity to receive a reward for an idea the company can patent