Platform Communications

Anthropic; New York (NY); Hybrid; USD 265,000 - 295,000; Full time

Job summary

Anthropic is seeking a strategic communicator to own the Claude Platform's external narrative. You will work with Platform product and engineering teams, Product Marketing, and Developer Relations to shape announcements, updates, and developer-facing communications.

You will cultivate relationships with reporters and analysts covering AI platforms and enterprise software, helping leaders prepare for media appearances and public speaking moments while aligning messaging with product strategy.

Qualifications

• Experience in communications, PR, or product marketing, including platform, API, or enterprise products.
• Understanding of developer culture and enterprise buying, with good timing and tone judgment.
• Journalist relations and media outreach skills across tech platforms.
• High-agency, low-ego work style with bias to action.

Responsibilities

• Own communications for the Claude Platform end to end, including releases and developer-facing news.
• Build relationships with journalists, newsletter writers, and creators covering AI platforms.
• Prepare Platform leaders to speak effectively for press, podcasts, and events.
• Partner with Product and Engineering to align narratives with product strategy and feedback.
• Coordinate across press, social, owned, and community channels by moment and need.

Skills

Communications

PR

Product Marketing

Developer relations

Writing

Education

Bachelor's degree

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

The Claude Platform is how many of our customers put Claude to work, and this role shapes how that work is understood beyond Anthropic: from flagship product launches to the steady cadence of capability releases and developer-facing news.

You’ll sit on the Product Communications team and work day to day with the Platform product and engineering teams, Product Marketing, and Developer Relations.

You should understand how developers and enterprises actually build with APIs and be comfortable engaging with developer tools and hold a clear point of view on what makes a product land.

Key responsibilities

• Own communications for the Claude Platform end to end: capability releases, product updates, and the steady cadence of developer-facing news
• Build and maintain strong relationships with the journalists, newsletter writers, and creators covering AI platforms, enterprise software, and the API economy
• Prepare Platform leaders to be effective spokespeople for press, podcasts, panels, and the smaller moments in between
• Partner with Product and Engineering to align external narratives with how these products are sold and supported, and surface customer feedback back to the teams who can act on it
• Work across press, social, owned, and community channels, with the judgment to know which one carries a given moment and when to coordinate more than one at once

Minimum qualifications

• Experience in communications, PR, or product marketing, including meaningful time on platform, API, developer, or enterprise products
• An understanding of both developer culture and enterprise buying, and the judgment to read timing and tone when the conversation around AI gets noisy
• Strong instincts for which product moments deserve the spotlight and which don't, and genuine curiosity about what makes a launch land
• A demonstrated ability to operate with high agency and low ego, with a bias to action

Preferred qualifications

• 8-10 years of experience in communications, PR, or product marketing
• Communications experience at a developer platform, API-first, or enterprise software company
• Existing relationships with reporters and analysts covering AI platforms, enterprise tech, or the developer ecosystem
• Experience managing communications for AI or ML products
• Are very online: you follow the right channels, know what's moving through Hacker News and developer social chatter, and catch things early

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$265,000 — $295,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.