Plasma Processor - Customer Service (Training Provided)

NCBioImpact; Wilmington (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Grifols is a global healthcare company seeking a Plasma Processor (Customer Service) at our Wilmington, NC plasma center. The role focuses on processing donor samples, maintaining accurate donor records, and ensuring quality and safety in a fast-paced environment.

Ideal candidates have strong customer service, are comfortable with varied shifts, and are motivated to make a difference. Training is provided.

Qualifications

• Excellent customer service and communication skills.
• Willingness to work a flexible schedule.
• Ability to handle plasma center environment and safety protocols.

Responsibilities

• Collects donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Superior customer service standards

Ability to work a flexible schedule

An interest in making a difference in 

Education

High School diploma or GED

Job description

Grifols is a global healthcare company seeking a Plasma Processor (Customer Service) at our Wilmington, NC plasma center. The role focuses on processing donor samples, maintaining accurate donor records, and ensuring quality and safety in a fast-paced environment.

Ideal candidates have strong customer service, are comfortable with varied shifts, and are motivated to make a difference. Training is provided.