Plasma Processing & Customer Support Specialist

Grifols; Council Bluffs (IA); On-site; USD 22,000 - 30,000; Full time

Job summary

Grifols, a global healthcare company, is seeking a Plasma Processor (Customer Service) in Council Bluffs, IA. The role focuses on collecting and processing donor samples, ensuring accurate records, and maintaining quality in a plasma center.

The position requires excellent customer service, organizational skills, and the ability to handle exposure to extreme temperatures. Ideal candidates will have a High School diploma or GED, a flexible schedule, and a strong desire to contribute to patient

Qualifications

• High school diploma or GED required.
• Superior customer service standards.
• Ability to work a flexible schedule.
• Interest in making a difference in the world.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Customer service

Organizational skills

Computer skills

Troubleshooting

Education

High School diploma or GED

Job description

Grifols, a global healthcare company, is seeking a Plasma Processor (Customer Service) in Council Bluffs, IA. The role focuses on collecting and processing donor samples, ensuring accurate records, and maintaining quality in a plasma center.

The position requires excellent customer service, organizational skills, and the ability to handle exposure to extreme temperatures. Ideal candidates will have a High School diploma or GED, a flexible schedule, and a strong desire to contribute to patient