Plasma Center Technician

BioLife Plasma Services; Austin (TX); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid vacation time

Short-term and long-term disability coverage

Job summary

BioLife Plasma Services in Austin, TX is seeking a committed plasma donor screener. This role involves ensuring donor safety, screening, and performing phlebotomy. You will also maintain donor records and help with operational improvements. Ideal candidates have a high school diploma and customer service experience.

The role offers a starting wage of $17/hour and a comprehensive benefits program that includes health insurance, 401(k) plans, and paid vacation time.

Qualifications

• 1 or more years minimum experience in a customer or patient facing role.
• Ability to lift up to 32 lbs occasionally and 50 lbs rarely.
• Prolonged glove wear due to potential exposure to bloodborne pathogens.

Responsibilities

• Answer phones and greet donors while ensuring their safety.
• Screen donors and record vital signs and results.
• Maintain accurate records and coordinate donor compensation.
• Identify operational improvement opportunities in center processes.
• Work various shifts, including weekends and holidays.

Skills

Customer service skills

Ability to work weekends and holidays

Fine motor coordination

Education

High school diploma or equivalent

Job description

About The Role

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How You Will Contribute

• You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
• You will screen new and repeat donors and take and record donor vital signs and finger stick results.
• You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
• You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

What You Bring To Takeda

• High school diploma or equivalent
• Ability to walk and/or stand for the entire work shift
• Will work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
• 1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda Can Offer You

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

Location

USA - TX - Austin

Starting Hourly Wage

$17.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.