Plant Supervisor

ADP; Grand Rapids (MI); On-site; USD 70,000 - 85,000; Full time

Job summary

ADP is seeking a Shop Supervisor to oversee daily shop floor operations on site in Grand Rapids, driving production efficiency, ensuring quality, and upholding safety standards. You will lead a team of operators, technicians and laborers and coordinate with other departments to meet production goals and customer expectations.

The role emphasizes planning, 5S, equipment maintenance oversight, and performance reporting to improve uptime and on-time delivery.

Qualifications

• High school diploma or equivalent; Associate degree or technical certification preferred.
• Minimum 3 years in CNC/manufacturing/shop floor with 1–2 years supervisory experience.
• Strong knowledge of shop floor processes, machinery, and equipment.
• Proven leadership in fast-paced environments; cross-functional collaboration.
• Ability to read blueprints, production orders, and technical drawings.
• Strong communication and problem-solving skills; can work under pressure.
• Experience with production management software or scheduling tools.
• Familiarity with safety regulations and best practices in manufacturing.

Responsibilities

• Lead, manage, and motivate the shop floor team to ensure optimal performance and morale.
• Plan and schedule daily production activities for efficient flow of materials, equipment, and personnel.
• Ensure products and processes meet established quality standards; oversee inspections and corrective actions.
• Enforce safety policies and promote a culture of safety across the plant.
• Drive 5S activities to improve uptime and optimize working environment.
• Ensure equipment is in good condition and address maintenance promptly to minimize downtime.
• Provide training on shop floor procedures, safety protocols, and machinery operation.
• Oversee material handling, inventory control, and ensure supplies meet production demands.
• Track production output, efficiency, and quality; report to management on key metrics.
• Identify production delays or quality issues and implement timely solutions.
• Lead continuous improvement initiatives to streamline processes and reduce waste.

Skills

Leadership

Team supervision

Planning & scheduling

Communication

Problem-solving

Quality control

Machinery operation

Safety knowledge

Blueprint reading

Production management software

Education

High school diploma

Associate degree or technical certification

Tools

Scheduling software

Job description

Salary Range: $70,000.00 To $85,000.00 Annually

Position Overview:

The Shop Supervisor is responsible for overseeing the daily operations of the shop floor, ensuring production efficiency, product quality, and workplace safety. This position involves managing a team of operators, technicians, and laborers while coordinating with other departments to meet production goals and customer expectations. The Shop Supervisor will be responsible for maintaining a positive, organized, and productive work environment.

Key Responsibilities:

• Team Supervision : Lead, manage, and motivate the shop floor team to ensure optimal performance, high morale, and a collaborative work environment. This includes setting daily production goals and monitoring progress.
• Production Planning & Scheduling : Coordinate and schedule daily production activities, ensuring the efficient flow of materials, equipment, and personnel. Monitor progress against production timelines and make adjustments as necessary.
• Quality Control : Ensure all products and processes meet established quality standards. Oversee inspections, identify defects or process issues, and implement corrective actions when necessary.
• Workplace Safety : Enforce company safety policies and ensure that all workers comply with safety standards. Promote a culture of safety, provide necessary training, and perform safety audits.
• Workplace 5S : Drive 5S activities throughout the plant to improve uptime and created and optimized working environment.
• Equipment & Maintenance Oversight : Ensure that all equipment is in good working condition and that any maintenance or repairs are promptly addressed to minimize downtime.
• Training & Development : Provide training to employees on shop floor procedures, safety protocols, and machinery operation. Ensure that team members are cross‑trained to handle various tasks and responsibilities.
• Inventory Management : Oversee material handling, inventory control, and ensure that supplies are available to meet production demands. Minimize waste and manage storage efficiently.
• Performance Reporting : Track production output, efficiency, and quality metrics. Prepare and present regular reports to management on shop performance and key operational metrics.
• Problem-Solving : Identify issues that arise in the production process (e.g., delays, quality issues) and find solutions quickly to keep production on track.
• Continuous Improvement : Lead continuous improvement initiatives, such as streamlining processes, reducing waste, and increasing production efficiency. Encourage employees to suggest improvements.

Qualifications:

• High school diploma or equivalent required; Associate’s degree or technical certification in Manufacturing, Engineering, or related field preferred.
• Minimum of 3 years of experience in a CNC, manufacturing, or shop floor environment, with at least 1-2 years in a supervisory role.
• Strong knowledge of shop floor processes, machinery, and equipment.
• Proven leadership skills and experience managing teams in a fast‑paced environment.
• Ability to read and interpret blueprints, production orders, and technical drawings.
• Strong communication skills, both verbal and written.
• Problem‑solving skills and the ability to make decisions under pressure.
• Proficiency with production management software or scheduling tools.
• Familiarity with safety regulations and best practices in manufacturing.
• Production Efficiency :
  • Target : 90% or higher production efficiency.
  • Measures : Ratio of actual production output to planned production output, accounting for downtime, delays, and machine setup times.
• On-Time Delivery :
  • Target : 98%+ on‑time delivery of orders.
  • Measures : Percentage of orders delivered by the promised deadline versus total orders produced.
• Quality Assurance :
  • Target : Less than 3% defect rate in production.
  • Measures : Number of defective or reworked products as a percentage of total production output.
• Safety Performance :
  • Target : Zero recordable safety incidents.
  • Measures : Number of safety incidents, near misses, or OSHA‑reportable incidents that occur in the shop per quarter or year.
• Employee Productivity :
  • Target : 150% average employee productivity.
  • Measures : Output per worker compared to labor hours worked, calculated monthly or quarterly.
• Downtime & Equipment Availability :
  • Target : Less than 5% unplanned downtime.
  • Measures : Total downtime due to equipment failure, maintenance, or other unplanned factors compared to the total available machine time.
• Employee Turnover & Retention :
  • Target : Annual employee turnover rate of less than 20%.
  • Measures : The percentage of employees who leave or are replaced during the year.
• 5S Performance
  • Target : Score of 75 or better in 2025
  • Measures : Weekly 5S audits
• Training Completion :
  • Target: 100% employee training completion rate.
  • Measures: The percentage of employees who complete required safety, operational, and quality training on time.