Plano-based Business Analyst - Agile, Data-Driven

Brown & Brown, Inc.; Plano (AL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, V

401k; Employee Profit Sharing

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness

Paid Time Off & Holidays

Job summary

Brown & Brown, Inc. in Plano, TX is seeking a Business Analyst to partner with business and technical teams to elicit, analyze, and manage requirements that support strategic objectives.

You will translate business needs into actionable requirements, analyze processes, and facilitate UAT and change management. The role requires 3–5 years of BA experience, familiarity with Dynamics 365, Azure DevOps, and both Agile and Waterfall methods, plus strong communication and presentation skills.

Qualifications

• Bachelor’s degree in Business, Information Technology or a related field.
• 3-5 years of experience in business analysis or a similar position.
• Experience working with Microsoft Dynamics 365 (Preferred).
• Experience working with project tracking tools, such as Azure DevOps.
• Experience with requirements gathering techniques (e.g., interviews, questionnaires, user observation, etc.).
• Ability to build strong relationships and work collaboratively on teams.
• Proven experience working with Agile/Scrum and Waterfall methodologies.
• Proficiency using Microsoft Office and business applications.
• Strong presentation skills and the ability to effectively communicate both horizontally and vertically across the organization.
• Experience using data visualization and process mapping tools, such as Microsoft Visio.
• Ability to work independently, with limited required direction and guidance.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills with technology-related issues and complex business scenarios.
• Business Analyst certification (Preferred)

Responsibilities

• Lead and facilitate requirements-gathering sessions with business stakeholders across Agile and Waterfall methodologies.
• Analyze, document, and manage business and technical requirements, ensuring clarity and traceability.
• Translate requirements into system workflows and diagrams, including current and future state models.
• Provide analytical and technical guidance to stakeholders for informed decisions.
• Employ Agile delivery practices with epics, features, and user stories.
• Support solution design and system integration by aligning requirements to capabilities.
• Liaise between business users, technical teams, and vendors for clear communication.
• Prioritize requirements and manage stakeholder expectations.
• Review and validate requirements and user stories for development and UAT.
• Assist with change management and adoption of new processes or systems.
• Define, monitor, and analyze KPIs to measure solution effectiveness and ROI.

Skills

Stakeholder management

Agile/Scrum

Requirements elicitation

Process mapping

Data visualization

Presentation skills

Office proficiency

BA certification

Independent work

Strategic thinking

Education

Bachelor’s degree in Business/IT

Tools

Microsoft Dynamics 365

Azure DevOps

Microsoft Visio

Job description

Brown & Brown, Inc. in Plano, TX is seeking a Business Analyst to partner with business and technical teams to elicit, analyze, and manage requirements that support strategic objectives.

You will translate business needs into actionable requirements, analyze processes, and facilitate UAT and change management. The role requires 3–5 years of BA experience, familiarity with Dynamics 365, Azure DevOps, and both Agile and Waterfall methods, plus strong communication and presentation skills.