Planner Merchandise eCommerce - KAY

Signet Jewelers; Irving (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Premium Healthcare Coverage

401(k) with Company Match

Generous Time Off

Diversity, Equity & Inclusion Programs

Career Growth & Development

Exclusive Perks

Job summary

Signet Jewelers, the world's largest diamond jewelry retailer, seeks an ecommerce merchandising professional to develop, execute and communicate sales and margin plans for Kay.com and KayOutlet.com. You will identify opportunities and risks and drive performance through analytics and cross‑functional collaboration.

The role requires a Bachelor’s degree in Merchandising/Marketing/Business, 5+ years in retail merchandising, and strong Excel skills plus experience with Hyperion, SAP Finance,

Qualifications

• Bachelor’s degree in Merchandising, Marketing, Business or related area.
• Non‑degreed candidates considered if candidate has extensive background in retail merchandising.
• Minimum 5 years of merchandise or retail experience preferred.

Responsibilities

• Develop, execute and communicate sales and margin plans for Kay.com and KayOutlet.com.
• Identify and quantify sales and margin opportunities and risks.
• Support ecommerce performance through analytics, promotional execution, assortment management, and cross‑functional coordination to achieve financial and operational objectives.
• Develop and maintain demand, sales, and margin forecasts across daily, weekly, monthly, and annual horizons.
• Track performance vs. plan, identify variances, and support reporting.
• Analyze historical data, trends, and customer behavior to identify risks and opportunities.
• Support execution and optimization of the ecommerce promotional calendar.
• Assist assortment strategy execution across owned and drop ship businesses.
• Monitor SKU productivity, availability, and lifecycle performance, and provide item‑level forecasts for drop ship assortment inclusive of key items.
• Support pricing execution including promotional and regular price changes.
• Partner cross‑functionally with Merchandising, Marketing, Finance, and Operations.
• Support planning cadences and monitor fulfillment performance (BOPIS, SFS).

Skills

Strategic thinking

Creative thinking

Quantitative analytics

Excel proficiency

Microsoft Office Suite

Tableau

Hyperion

SAP Finance

Business Objects

Alteryx

Communication skills

Negotiation

Education

Bachelor’s degree in Merchandising, Marketing, Business or related area

Tools

Hyperion

SAP Finance

Business Objects

MFP

APT

Tableau

Altryx

Job description

We have many opportunities available on our other career site pages.

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people‑first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us.

Develop, execute and communicate sales and margin plans for Kay.com and KayOutlet.com. Identify and quantify sales and margin opportunities and risks. Support ecommerce performance through analytics, promotional execution, assortment management, and cross‑functional coordination to achieve financial and operational objectives.

• Develop and maintain demand, sales, and margin forecasts across daily, weekly, monthly, and annual horizons. Track performance vs. plan, identify variances, and support reporting. 30%
• Analyze historical data, trends, and customer behavior to identify risks and opportunities. Conduct deep‑dive analysis and provide actionable recommendations to drive business performance. 25%
• Support execution and optimization of the ecommerce promotional calendar. Analyze promotional performance and ensure accurate setup across systems and channels. 20%
• Assist assortment strategy execution across owned and drop ship businesses. Monitor SKU productivity, availability, and lifecycle performance, and provide item‑level forecasts for drop ship assortment inclusive of key items. 15%
• Support pricing execution including promotional and regular price changes. Conduct audits to ensure pricing accuracy and resolve discrepancies. 5%
• Partner cross‑functionally with Merchandising, Marketing, Finance, and Operations. Support planning cadences and monitor fulfillment performance (BOPIS, SFS). 5%

Performs additional duties and projects as assigned.

Consistent regular scheduled attendance is considered an essential function of this job.

Education Required:

Bachelor’s degree in Merchandising, Marketing, Business or related area

Required or Acceptable Job‑Related Experience:

Non‑degreed candidates considered if the candidate has extensive background in retail merchandising (planning or buying)

Years of Job‑Related Experience Required:

Minimum 5 years of merchandise or retail experience preferred

Technical/Other Skills Required

Demonstrated ability to think strategically and creatively while applying sound business judgement and quantitative analytics. Proficient in Microsoft Office Suite with emphasis in Excel. Ability to quickly learn other software (Hyperion, SAP Finance, Business Objects, MFP, APT, Tableau, Altryx, etc.). Strong interpersonal skills with the ability to persuade and negotiate. Excellent communication (verbal and written) and presentation skills. Detail oriented with strong organizational and multi‑tasking skills.

Benefits

• Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
• 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
• Generous Time Off – Recharge with a robust PTO package, plus company holidays.
• Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
• Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
• Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!