Placement Coordinator

Houston Strong; Houston (TX); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Time Off

Travel Reimbursement

Wellness Discounts

Tech Perks

Hybrid Work Model

Professional Growth

Job summary

Houston Strong is seeking an Intake Coordinator responsible for screening referrals, coordinating placements, and managing intake documentation from DFPS, Juvenile Probation, and other entities. You will be the bridge between families and Houston Strong, ensuring every child is matched with a safe, supportive home.

The role requires detail orientation, compassion, and the ability to thrive in a fast-paced environment while maintaining databases, facilitating communication, and supporting events

Qualifications

• Proficiency in MS Office and database management.
• Strong interpersonal, organizational, and communication skills.
• Ability to work compassionately with diverse clients.
• Experience managing multiple projects in a fast-paced setting.

Responsibilities

• Screen and process all placement referrals.
• Match children with families equipped to meet their needs.
• Coordinate intake documentation, background checks, and assessments.
• Maintain daily updates to the Child Vacancy Database.
• Enter placement data into CLASS within 24 hours.
• Participate in matching meetings and advocate for families.
• Provide orientation and follow-up visits for newly placed children.

Skills

MS Office

Interpersonal skills

Organizational skills

Communication

Project management

Education

Bachelor’s degree + 9 credits in family/individual interaction + 2 years in child-placing agency

High school diploma/GED + 3 years in a child-placing agency

Job description

The Intake Coordinator plays a vital role in the early stages of foster care and adoption, serving as the first point of contact for families and agencies. This position is responsible for screening referrals, coordinating placements, and managing intake documentation from DFPS, Juvenile Probation, and other entities. You’ll be the bridge between families and Houston Strong—ensuring every child is matched with a safe, supportive home.

Ideal candidates are detail-oriented, compassionate, and thrive in fast-paced environments. You’ll manage databases, facilitate communication, and support promotional efforts and events that enhance the placement experience. This role is perfect for someone who combines administrative precision with a heart for service.

Key Responsibilities

Referral & Placement Coordination

• Screen and process all placement referrals
• Match children with families equipped to meet their needs
• Coordinate intake documentation, background checks, and assessments
• Maintain daily updates to the Child Vacancy Database
• Enter placement data into CLASS within 24 hours
• Participate in matching meetings and advocate for families
• Provide orientation and follow-up visits for newly placed children

Administrative & Program Support

• Organize files, manage correspondence, and prepare reports
• Maintain accurate client records and documentation
• Schedule meetings and coordinate logistics
• Support department staff with administrative tasks
• Ensure foster homes meet regulatory standards

Community Engagement & Events

• Liaise with donors, providers, and community partners
• Plan and manage promotional activities and placement-related events
• Coordinate with vendors and venues to ensure event success
• Represent Houston Strong’s mission to families and stakeholders

Compliance & Quality Assurance

• Ensure all deadlines and documentation requirements are met
• Respond promptly to referrals and placement requests
• Track referral statistics for program planning
• Implement corrective actions when needed
• Attend required trainings and meetings

Qualifications

Education & Experience (Choose One):

• Option 1: Bachelor’s degree + 9 credit hours in family/individual interaction + 2 years in a child-placing agency
• Option 2: High school diploma/GED + 3 years in a child-placing agency

Required Skills:

• Proficiency in MS Office and database management
• Strong interpersonal, organizational, and communication skills
• Ability to work compassionately with diverse clients
• Experience managing multiple projects in a fast-paced setting

Preferred Experience:

• 3 years providing treatment services for children with emotional disorders (1 year in residential care)
• 2+ years in child placement or human services
• Familiarity with public/private social service delivery

Core Values

• Integrity: Upholding trust and transparency in every interaction
• Compassion: Centering children and families in all decisions
• Innovation: Embracing new ideas to solve complex challenges
• Accountability: Delivering on promises with excellence

Work Environment

• Hybrid schedule with remote flexibility
• Fast-paced, purpose-driven culture
• Occasional travel for meetings and events

Perks & Benefits of Working at Houston Strong

We care deeply about our team’s well-being and growth. Employees enjoy:

Benefit Category

Details

Medical Benefits

Comprehensive health, dental, and vision coverage

Time Off

Generous PTO, paid holidays, and mental health days

Travel Reimbursement

Mileage and travel expenses reimbursed for work-related activities

Wellness Discounts

Subsidized gym memberships and wellness programs

Tech Perks

Discounts on phone services and tech accessories

Hybrid Work Model

Flexible schedule with remote and in-office options

Professional Growth

Access to training, development, and career advancement opportunities

Additional Requirements

• Valid Texas Driver’s License (Type C)
• Reliable transportation and current auto insurance
• Cleared driving record, background check, and drug screening
• Cleared TB test (within 12 months)
• Working cellular phone
• Ability to meet physical and mental demands of the role

Equal Opportunity Statement

Houston Strong Children Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.