Pizza Store Customer Service Associate

Domino's Pizza; Bloomington (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza Bloomington is seeking a Customer Service Representative to join our team. You will take customer orders by phone, prepare pizzas to specifications, and handle cash and card transactions with precision.

You will also deliver exceptional service, maintain a clean workspace, and collaborate with teammates during busy periods. The role requires excellent communication, flexibility to work various shifts including weekends, and a customer-focused attitude.

Qualifications

• Excellent communication with customers and team members.
• Attention to detail and ability to follow directions accurately.
• Flexibility to work various shifts, including weekends and holidays.
• Positive attitude and friendly demeanor.
• Basic math skills for handling cash transactions and order calculations.
• Ability to multitask efficiently in a fast-paced environment.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset with willingness to collaborate.
• Customer-focused approach with a commitment to providing exceptional service.
• Ability to remain calm and professional under pressure.
• Quick learner who can adapt to new processes and technologies.

Responsibilities

• Answer incoming phone calls and take customer orders efficiently and accurately.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Deliver outstanding customer service, ensuring a positive experience for every customer.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle customer inquiries and resolve issues in a professional and friendly manner.
• Assist with various cleaning tasks to uphold store cleanliness standards.
• Lift and move items weighing up to 25 lbs as needed.

Skills

Excellent communication

Attention to detail

Shift flexibility

Positive attitude

Math skills

Multitasking

Stamina

Team orientation

Customer focus

Calm under pressure

Quick learning

Job description

Domino's Pizza Bloomington is seeking a Customer Service Representative to join our team. You will take customer orders by phone, prepare pizzas to specifications, and handle cash and card transactions with precision.

You will also deliver exceptional service, maintain a clean workspace, and collaborate with teammates during busy periods. The role requires excellent communication, flexibility to work various shifts including weekends, and a customer-focused attitude.