Pizza Shop Customer Service Pro — Flexible Hours & Growth

Domino's Pizza; Worcester (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Domino's Pizza in Worcester, MA is looking for a friendly Customer Service Representative to handle in-store and phone orders, greet customers, and support daily store operations. This full-time role emphasizes accuracy, fast service, and teamwork in a fast-paced pizza shop environment.

Ideal candidates are 16+ with good math and communication skills, comfortable with calculators and POS systems, and ready to contribute to a welcoming customer experience during busy hours.

Qualifications

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions and communicate with customers.
• Capable of handling monetary transactions and making correct change.
• Ability to enter orders using a computer keyboard or touch screen.
• Strong written and verbal communication to process orders over the phone or in person.

Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery area to storage and prep areas.
• Prepare product and receive/process telephone orders.
• Take inventory and complete related paperwork.
• Clean equipment and facility on a daily basis.
• Provide friendly service and assist customers as needed.

Skills

Written communication

Verbal communication

Monetary transactions

Typing / data entry

Order processing

Mathematics

Customer service

Tools

Calculator

POS system

TDD equipment

Computer

Job description

Domino's Pizza in Worcester, MA is looking for a friendly Customer Service Representative to handle in-store and phone orders, greet customers, and support daily store operations. This full-time role emphasizes accuracy, fast service, and teamwork in a fast-paced pizza shop environment.

Ideal candidates are 16+ with good math and communication skills, comfortable with calculators and POS systems, and ready to contribute to a welcoming customer experience during busy hours.