Pizza Shop: Customer Service & Order Specialist

Domino's; Normal (IL); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Domino's is seeking a Customer Service Representative for our Normal, IL location. You will greet customers, take orders in person and by phone, and ensure accurate cash handling while maintaining a clean workspace.

You will work with a close team to manage busy periods, resolve customer concerns professionally, and follow food safety standards. Prior experience is a plus but not required; HS diploma preferred.

Formación

• Excellent customer service skills with a friendly and positive attitude.
• Strong communication abilities, both verbal and written.
• Capability to follow directions and work in a fast-paced environment.
• Basic math skills for handling cash transactions.
• Ability to multitask and prioritize effectively.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work various shifts, including weekends and holidays.
• Team-oriented mindset with a willingness to collaborate.
• Previous customer service experience preferred, but not required.

Responsabilidades

• Greet customers warmly and assist them with their orders and inquiries
• Take phone and in-person orders accurately and efficiently
• Prepare and assemble food items, including making pizzas
• Process cash and card transactions with precision
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer concerns and resolve issues in a professional and empathetic manner
• Adhere to company policies and food safety standards
• Assist with additional tasks as needed to support the team and business operations

Conocimientos

Customer service

Communication skills

Cash handling

Multitasking

Teamwork

Fast-paced work

Educación

High school diploma

Descripción del empleo

Domino's is seeking a Customer Service Representative for our Normal, IL location. You will greet customers, take orders in person and by phone, and ensure accurate cash handling while maintaining a clean workspace.

You will work with a close team to manage busy periods, resolve customer concerns professionally, and follow food safety standards. Prior experience is a plus but not required; HS diploma preferred.