Pizza Maker & Guest Experience Specialist

Domino's Pizza; Upper Marlboro (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Upper Marlboro, MD is seeking a Full-time Store Customer Service Rep to deliver friendly service, handle orders, and support fast, accurate food prep and checkout. The role emphasizes great customer interactions and teamwork within a Domino's franchise setting.

You will greet customers, take orders, process payments, upsell products, and contribute to a clean, efficient storefront while upholding Domino's policies and brand standards.

Qualifications

• Be at least sixteen (16) years old.
• Ability to pass applicable background checks.
• Excellent written and verbal communication with management and customers.
• Strong multi-tasking skills.
• Able to work in a dynamic, fast-paced environment.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or phone and make correct monetary change.

Responsibilities

• Prepares a variety of pizzas and other menu items.
• Measures ingredients required for specific items.
• Follows procedures for safe food preparation, assembly and presentation.
• Help with bagging and tagging orders.
• Runs food out to customers' cars or to delivery drivers.
• Greets customers in person or via phone and takes orders professionally.
• Provides excellent customer service and upsells additional products.
• Operates POS and handles transactions accurately.
• Builds loyal customers through friendly interactions and appreciation.
• Resolves complaints promptly and professionally.
• Cleans, stocks and restocks work stations and display cases.
• Transfers supplies between storage and work areas.
• Packs, weighs, and labels products as required.
• Notifies supervisor of food shortages.
• Adheres to quality standards and company policies.
• Performs other duties as assigned.

Skills

Cash handling

Customer service

Communication

Tools

POS system

Job description

Domino's Pizza in Upper Marlboro, MD is seeking a Full-time Store Customer Service Rep to deliver friendly service, handle orders, and support fast, accurate food prep and checkout. The role emphasizes great customer interactions and teamwork within a Domino's franchise setting.

You will greet customers, take orders, process payments, upsell products, and contribute to a clean, efficient storefront while upholding Domino's policies and brand standards.