Job Description
Customer Service Representative
About the Job
Domino’s Pizza is seeking qualified customer service representatives who bring personality and people skills to provide excellent service. The role is available part or full time, offering flexible schedules suitable for students or those seeking a supplemental job. Employees may advance to management or supervisory roles based on performance.
Job Requirements and Duties
- Operate all equipment
- Prepare products to standard specifications
- Clean equipment and facility daily
- Work to a schedule
- Maintain a perfect image and adherence to standards
- Provide great customer service
- Ensure attendance, punctuality, and reliable transportation
- Maintain store cleanliness
- Comprehend and give correct written instructions
- Communicate verbally with customers and co‑workers to process orders both over the phone and in person
- Perform basic arithmetic (add, subtract, multiply, divide) accurately and quickly (calculator may be used)
- Enter information into digital systems using a computer keyboard or touch screen
Benefits
- Systematic training and potential management development
- Flexible schedule
- Meal discounts
- Group health insurance (eligibility requirements)
Work Conditions
- Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
- In‑store temperatures range from 36 degrees in cooler to 90 degrees or higher in some work areas
- Sudden changes in temperature in work area and while outside
- Fumes from food odors
- Exposure to cornmeal dust
- Cramped quarters including walk‑in cooler
- Hot surfaces/tools from oven up to 500 degrees or higher
- Sharp edges and moving mechanical parts
Temperaments
Ability to direct activities, perform repetitive tasks, work alone and with others, handle stress, meet strict quality control standards, interact with people, analyze and compile data, and make judgments and decisions.
Physical Requirements
- Talking and hearing on telephone
- Near and mid‑range vision for most in‑store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Standing: Most tasks are performed from a standing position
- Walking short distances for short durations
- Lifting bulk product deliveries (cases of ingredients and supplies weighing up to 50 pounds, stacked up to 72" high)
Qualifications
- Must be older than 18.
- Must be available to work between 3–11.
- Must be available to work Saturday/Sunday or every other weekend.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job Location
Job location details are provided upon application.