Pizza Kitchen & Customer Service Team Member

Papa John's International; Erie (Erie County); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s International is hiring a team member to perform workstation duties, prepare ingredients, take orders, and provide quality customer service. Follow Papa John’s standards and operate with urgency to ensure products meet quality expectations.

The role includes operating the FOCUS system for transactions, supporting sales through upselling, and maintaining clean, safe workspace. Non-exempt, hourly position with shift flexibility, including nights and weekends.

Qualifications

• Commitment to tasks and urgency to deliver results.
• Strong customer service orientation and problem solving.
• Ability to adapt to changing priorities and schedules.

Responsibilities

• Prepare quality products and take orders, delivering friendly service in person or by phone.
• Team up with colleagues, keep to schedule, and complete closing duties and cleanup.
• Process cash/credit transactions using the FOCUS system and protect company assets.

Skills

Commitment to Task

Customer Focused

Flexibility

Initiative

Teamwork

Tools

FOCUS System

Job description

Papa John’s International is hiring a team member to perform workstation duties, prepare ingredients, take orders, and provide quality customer service. Follow Papa John’s standards and operate with urgency to ensure products meet quality expectations.

The role includes operating the FOCUS system for transactions, supporting sales through upselling, and maintaining clean, safe workspace. Non-exempt, hourly position with shift flexibility, including nights and weekends.